Community profile

Brookdale Union

1717 Union Rd, Gastonia, NC

Assisted Living

3.420 reviewsRead reviews

About the community

About Brookdale Union

Welcome to Brookdale Union! Here, residents can look forward to a flexible lifestyle filled with as much or as little support as they desire. Would you or a loved one like assistance with activities of daily living, such as bathing, dressing, or medication management? How about assistance with transportation, meals, housekeeping, and home maintenance? Here, you can receive all of the above, or a combination of…

Published floor plans

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 9, 2026 at 9:20 AM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Brookdale.

Family and resident feedback

3.4 out of 5 from 20 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Brookdale Union

Cleanliness- The hallways and main areas are very clean. Rooms are not vacuumed and mopped regularly and when they are, they don't do behind/under beds. Friendliness- It really hard to rate this. I feel like I had built relationships with several key folks who I knew I could depend on and would help me. They have fired almost everyone who was there when Mom arrived in late August and the new people seem bothered by family and residents. I currently have no one I can call or text if I have an immediate need. Qua

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
2.0 / 5
Meals & Dining
1.0 / 5
AnonymousJune 26, 2026

★★★★★

Positive

Overall, my mom liked this place. I am not sure if it would suit her at this point. They are currently doing upgrades to the facility.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Deborah Ann WaldenvilleJune 23, 2026

★★★★★

Positive

[name removed] greeted my wife and I a tour of the facility. She was very knowledgeable and helpful with everything. Highly recommend!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Staff
5.0 / 5
Michael MMarch 29, 2026

★★★★★

Positive

I would highly recommend this facility

I would rate them all fives. They took very good care of my mother. I definitely would recommend the facility. When she wasn't eating, the lady that was in charge of the dining room kitchen called me up to tell me my mom wasn't eating and she was concerned and I really appreciated that. The nursing staff always answered any questions that I had. I went there all different times a day almost every day and the place was always clean and everyone was well taken care of.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Gail JMarch 18, 2026

★★★★

Critical

Our Familys Experience

I probably would have said 4 or 5 when Mom 1st moved in [date removed], but now I would have to say a 1. Multiple people have been fired recently and while I understand it's a personnel issue, they need to get a full staff there. Today, for example, the cook and/or the new dining room manager didnt show up and there was no hot breakfast. 45 minutes after breakfast is supppsed to be served, they let the residents in and gave them cold cereal. Something is wrong with Moms door and and has locked herself out 4 time

AnonymousJanuary 22, 2026

★★★★

Positive

A Home for the Golden Years!!!

Brookdale is really well manage. The facility offer a safe, clean, and comfortable living spaces with friendly staff who provides great care for the patient well being.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousMay 7, 2025

Verified overview

What we know from public sources

Care options
Assisted Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 9, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost
  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • English
  • Spanish

Activities & engagement

  • Pet-focused Programs
  • Live Musical Performances
  • Birthday Parties
  • Day Trips and Outings
  • Activities On-site
  • Community Service Programs
  • Art Classes
  • BBQs or Picnics
  • Happy Hour
  • Holiday Parties
  • Live Dance or Theater Performances
  • Brain fitness / Dakim
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Activities Off-site
  • Wii Bowling
  • Visiting Chaplain or Priest
  • Forever Fit
  • Protestant Services
  • Stretching Classes
  • Catholic Services
  • Dances
  • Live Well Programs
  • Trivia Games

Outdoor spaces

  • Meeting Room
  • Beauty Salon
  • Barber Shop
  • Indoor Common Areas
  • Outdoor Common Areas
  • Central Fireplace
  • Piano or Organ

Apartment & room features

  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 9, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Union – Gastonia, NC | CareOpenly