Studio
Assisted Living · 0 bedroom
Schedule a visit →Community profile
1717 Union Rd, Gastonia, NC
★ 3.420 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living
Schedule a visit →Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
August 9, 2026 at 9:20 AM PDT
Operator changed from not published to Brookdale.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalCleanliness- The hallways and main areas are very clean. Rooms are not vacuumed and mopped regularly and when they are, they don't do behind/under beds. Friendliness- It really hard to rate this. I feel like I had built relationships with several key folks who I knew I could depend on and would help me. They have fired almost everyone who was there when Mom arrived in late August and the new people seem bothered by family and residents. I currently have no one I can call or text if I have an immediate need. Qua…
★★★★★
PositiveOverall, my mom liked this place. I am not sure if it would suit her at this point. They are currently doing upgrades to the facility.
★★★★★
Positive[name removed] greeted my wife and I a tour of the facility. She was very knowledgeable and helpful with everything. Highly recommend!
★★★★★
PositiveI would rate them all fives. They took very good care of my mother. I definitely would recommend the facility. When she wasn't eating, the lady that was in charge of the dining room kitchen called me up to tell me my mom wasn't eating and she was concerned and I really appreciated that. The nursing staff always answered any questions that I had. I went there all different times a day almost every day and the place was always clean and everyone was well taken care of.
★★★★★
CriticalI probably would have said 4 or 5 when Mom 1st moved in [date removed], but now I would have to say a 1. Multiple people have been fired recently and while I understand it's a personnel issue, they need to get a full staff there. Today, for example, the cook and/or the new dining room manager didnt show up and there was no hot breakfast. 45 minutes after breakfast is supppsed to be served, they let the residents in and gave them cold cereal. Something is wrong with Moms door and and has locked herself out 4 time…
★★★★★
PositiveBrookdale is really well manage. The facility offer a safe, clean, and comfortable living spaces with friendly staff who provides great care for the patient well being.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 9, 2026.