Studio
Memory Care · 0 bedroom
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937 Diamond Springs Road, Virginia Beach, VA
★ 3.063 reviewsRead reviews
About the community
Memory Care · 0 bedroom
Schedule a visit →Memory Care · 1 bedroom
Schedule a visit →Memory Care
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Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy mother is in Brookdale Virginia Beach. So far, they are doting on them. They try to keep the residents busy. It's very homey and very comfortable, not just their rooms, but the other communal areas. It's really nice. They've got all kinds of games. The food is pretty good because they have a chef, not just a regular kitchen staff. I don't know what they could do to make anything better. If you have a problem, you call the head of nursing, and there's never a time when she doesn't ha…
★★★★★
CriticalShort staffed No monitoring of aggressive patients There should be a ratio of client to aide There is not and it seems like it's acceptable Beautiful place but not enough staff especially at might There are no cleaners to clean the rooms the maintenance person does it when possible I clean my persons room frequently And strip beds because of solid dry urine smell The clothes are not clean enough i take them home and wash them most of the time this are my evaluations which i talk about them not much being do…
★★★★★
CriticalMy mother’s blood pressure was 220, and she was never properly checked on afterward. One day she asked for two bottles of water and was told there were no bottles available. Instead, she was given a single glass of water. Two months later, my mother passed away. Since then, the facility has refused to release the necessary paperwork to the insurance company. I had private insurance through MetLife that would have paid for her stay. Instead of submitting the documentation so they could be paid directly, they are …
★★★★★
PositiveAll staff are very kind and caring with the clients and yes, we would recommend Brookdale Virginia Beach community to other families who may need a place for their loved ones.
★★★★★
CriticalFrankly, I was extremely disappointed. My father wasn't even there a year. They "lost" his wheelchair, threw away a bunch of his belongings due to soiling, yet didn't tell me when it would happen so I could replace them. His room was often smeared with feces AND I had to throw away his dresser because 2 drawers were full of maggots. I ended up getting hospice involved because I did not trust the care he was receiving from the facility. I do NOT recommend Brookdale to anyone. The one positive comment I have is that…
★★★★★
PositiveI toured Brookdale Virginia Beach. The staff was very accommodating. I was very impressed with the facilities. It was very well taken care of. I did not see anything that I was concerned about. Outside, when they had an art class going on, everything was set up for the residents. It was very clean.
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.