BROOKDALE WESTLAKE HILLS

I toured this community as part of my search for future care options, and I came away very impressed. From the moment I arrived, I felt welcomed and never pressured. The team took the time to answer my questions thoroughly, explain the services and care options, and walk me through the community at my own pace. The environment was clean, comfortable, and had a warm, positive atmosphere. I especially appreciated how patient, knowledgeable, and genuinely supportive everyone was throughout the visit. Even though I was…

We were there for a third trip to view an apartment that was coming up for rental. We had previously toured and even attended a happy hour. Obviously we were impressed since it was our third visit. [name removed] was a great help and very pleasant to work with. Met some of the residents who were very positive and staff we met.

We visited Brookdale Westlake Hills as a possible spot for my mom. Everyone was very friendly and welcoming. Many of their employees have been working at this facility for a long time, which speaks highly of a facility. If you are looking for a place for your loved one, you should tour this facility to see all they have to offer. We did not choose this facility due to location and distance from family.

Brookdale Westlake Hills

[name removed] and [name removed] in assisted living are some of the most caring and decent people I have ever met! All the staff touch exceptional care of my mom.

My dad will be safe here

We selected Brookdale due to the amenities offered and because it's future proof for my 90 year old dad. The staff are friendly and very responsive and my dad likes the food and the genteel vibe. We also like the daily check-in. I feel that my dad will be safe at Brookdale. It's in a convenient location and close to many amenities.

I am a friend or relative of a current/past resident

My parents were residents of Brookdale Westlake Hills. They both shared a room there and were well taken care of. It was a very nice and clean facility with excellent food, nursing, and support services. The staff was very professional and friendly. The room size was adequate. It was a two-room room, and each had a television and a separating curtain if they needed it. It was a good facility. My parents were comfortable there. My dad complained about his bed, so they switched the bed out. I saw people playing bingo…