Community profile

CARMEL HEALTH & LIVING COMMUNITY

118 Medical Dr, Carmel, IN

Independent LivingSkilled Nursing

★ 0.520 reviewsRead reviews

About the community

About CARMEL HEALTH & LIVING COMMUNITY

Carmel Health and Living in Carmel, IN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 15, 2026 at 1:07 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. August 16, 2026 at 12:33 PM PDT

    2 changes detected in this data refresh

    Inspection coverage updated

    Inspection coverage changed from NOT_COVERED to COVERED.

    Inspection record added

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  3. September 15, 2026 at 6:22 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

0.5 out of 5 from 20 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

I truly wouldn't even give this facility 1 star. Very misleading place. Patient's are not heard and barely seen. Staff acts like you're bothering them when you need them. My mom was doing decent until she was placed here for rehab after a hospital stay. Her health decreased drastically after 10 days. She was transferred from there back to hospital. Everyone was shocked when she passed away a day and half after leaving this facility. PLEASE investigate and really look elsewhere before taking a loved o…

Terrible placeOctober 1, 2026Caring.com

★★★★★

Critical

Avoid if you can if not at least the Aides and LPNs are worth it

I’m giving this facility 1 stars, and those 1 stars are ONLY because of the CNAs and LPNs who have taken care of my loved one. They have been amazing and should not be blamed for the failures happening above them. The administration and everyone above the LPN level, however, have been an absolute nightmare. COMMUNICATION IS TERRIBLE. ACCOUNTABILITY IS NONEXISTENT. I have called repeatedly and repeatedly been sent to voicemail or told, “Someone will call you back.” I’m still waiting on calls that were supposed to…

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
2.0 / 5
Staff
3.0 / 5
Meals & Dining
1.0 / 5
Danica G MolchanAugust 8, 2026Published source

★★★★★

Critical

I am a friend or relative of a current/past resident

This place is budget to say the least. If you have a loved one that you want to be cared for and treated with high priority this is NOT the place for them. Please seek out other facilities before using this one. The staff is not knowledgeable at all and provide little care. The food is not editable and the nurse practitioner on staff should not even be licensed. Please don't mistake this Carmel Facility as being one of high caliber as IT IS NOT!!!

Get it DoneMay 21, 2026Caring.com

★★★★★

Critical

My mother could have died in this place!

Please do NOT take your loved one to this facility, The staff is uneducated and lazy. They don't provide proper care at ALL. Please also don't mistake a CARMEL address for being of great quality and care as it IS NOT!!! This facility should be shut down.

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
3.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
D RMay 21, 2026Published source

★★★★★

Critical

I am a friend or relative of a current/past resident

Rooms are ok, staff is in short supply. Asking for help and waiting for over 30 min is not acceptable. This happened many times to my friend. She is on a restricted diet and her menu was never right, even after talking to the kitchen manager. Place seemed clean. Friend said she would never want to return here unless she knew it was better staffed. She needed more help and some CNA's told her they would have to come back later since they were working alone.

nancyJuly 26, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My Mother has been here for almost 2 years and I keep hoping it will get better but it doesn't. I talk with her several times a week and see her at least once a week. The culture of the facility is secrets, lies and no confidentiality. The food is always cold and every 4-5 months they have a new chef. The activities director is different every 3-4 months. There is a new Business Mgr., Director of Nursing and Social Services Assistant during the time my Mother has been there. Some days there has only been a nur…

LaylaNovember 5, 2024Caring.com

Verified overview

What we know from public sources

Care options
Independent Living, Skilled Nursing
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

CARMEL HEALTH & LIVING COMMUNITY

188 CMS-certified beds · CMS CCN 155181

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 15, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 16, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided

Health & wellness

  • Diabetic Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management

Services & convenience

  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed
  • Beautician

Activities & engagement

  • Activities On-site
  • Devotional Activities On-Site
  • Devotional Activities Offsite

Outdoor spaces

  • Outdoor Common Areas
  • Indoor Common Areas

Apartment & room features

  • Wheelchair Accessible Showers

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

IN Medicaid

Payer: IN Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 2/5 staffing · 9 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required