Community profile

CARMEL HILLS WELLNESS & REHABILITATION

810 East Walnut, Independence, MO

Skilled Nursing

★ 2.215 reviewsRead reviews

About the community

About CARMEL HILLS WELLNESS & REHABILITATION

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 18, 2026 at 4:10 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 6:33 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.2 out of 5 from 15 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

The staff seemed very caring and seemed like they genuinely cared about the residents. The administrative staff was horrible. They refused to work with us on any issue, never returned calls and fought us on every decision.

SusanJuly 19, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mom was in the rehab unit. She was not taken care of properly. She was only given one bath during her stay. They were supposed to get her a recliner cause she couldn’t sleep in their bed and they didn’t. The food they served was horrible. I would not recommend this place for anyone. I will be letting state know

Kelly delgadoFebruary 15, 2022Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother-in-law is currently with Carmel Hills Healthcare and Rehab Center. The staff seems very caring. The facility is very clean and very secure. The administrative staff is unbelievably helpful when it's such a trying time and you don't know what you're doing. They have a lot of different exercises, and the rehabilitation rooms are very nice ones. I am very satisfied.

JanAugust 22, 2021Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My friend has been in Carmel Hills Healthcare and Rehabilitation Center since December 10th. It's the only place I could find that I could get him in. The staff seemed to be pretty good from my contact with them. I only got to visit outside through a window because they're on lockdown due to COVID. The outside area looks good, clean and kept up. The facility has a modern design, too. It seems a pretty good facility and relatively easy to get my friend into.

ChrisFebruary 15, 2021Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

This facility is the last place any loved one should be placed. My husband was admitted in April 2019, for Parkinson’s dementia & on May 15, 2019, the receptionist at the main entrance not paying attention, buzzed my husband out of the front door, where he began wandering, not knowing where he was. There are active railroad tracks & multiple streets that he walked along. When another staff member left the facility to run an errand, she recognized my husband as a current resident, but chose to complete her e…

TFAustinJune 9, 2020Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My husband went in for acute rehab after hospitalization for both pneumonia and influenza A. He got pneumonia again. I wan't notified till 2 days later and was told they caught it early and he's fine. He wasn't. His leg was also swollen and nursing director, John said it was from being in bed and needs to be elevated. I insisted it be checked. He had a blood clot. Then my husband couldn't get out of bed. Care was minimal at best. Nursing director, John, told me he was lazy and didn't want t…

left to dieMay 19, 2020Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

CARMEL HILLS WELLNESS & REHABILITATION

194 CMS-certified beds · CMS CCN 265727

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 18, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 19, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

MO Medicaid

Payer: MO Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services1/5 overall CMS rating · 1/5 health inspection · 1/5 staffing · 24 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
CARMEL HILLS WELLNESS & REHABILITATION – Independence, MO | CareOpenly