Community profile

Carmel Richmond Healthcare and Rehabilitation Cent

88 Old Town Road, Staten Island, NY

★ 3.213 reviewsRead reviews

About the community

About Carmel Richmond Healthcare and Rehabilitation Cent

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Family and resident feedback

3.2 out of 5 from 13 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

I don’t usually write reviews, but I can’t stay quiet anymore. What happened here wasn’t just wrong — it was cruel. Something happened to my loved one that nobody reported, like they were trying to sweep it under the rug and pretend it never happened. And that’s what hurts the most. You trust these people with your family, thinking they’ll be treated with kindness and dignity. But when no one’s watching, the truth comes out. The way my loved one was treated was something no human being deserves. They were in pain, …

★★★★★

Critical

I am/was a resident of this facility

Facility is extremely understaffed...Nurses and aides are given 60 patients on a regular basis and at times even 90..This happens regularly at night when visitor's are not there..I was a resident on the second floor...The nurse I had was always disappearing and leaving the building to smoke cigarettes..He sometimes disappeared for hours at a time.

★★★★★

Critical

I am a friend or relative of a current/past resident

Carmel Richmond ignores all of it's COVID protocols. They have rules in place but none are enforced. People walk in and upstairs without masks. It's well known that most visitors just say they tested recently because no one at front desk confirms. You will see nurses, aides talking to maskless people with no regard. It would be easy to blame front desk/security but it's obvious that it isn't important to enforce. That falls on administration, both religious and business.

★★★★★

Positive

I am a friend or relative of a current/past resident

ArchCare at Carmel Richmond Healthcare and Rehabilitation Center looks very nice and clean. My father was well taken care of. I don't have complaints about the nursing home or the people, they were very friendly and caring. The only thing is that it's not really their fault, but when COVID hit, nobody really knew what to do. But before COVID, we were satisfied with the treatment he received. The staff was very, very kind and loving. I like the staff and I don't have any complaints about them. They do…

★★★★★

Positive

I am a friend or relative of a current/past resident

My husband is in Carmel Richmond. It's very good. They have a library and a cafeteria. The food is pretty good. They have a few activities. He's in the dementia ward so there's not much to do as far as activities goes. The outside is beautiful, it has flowers, it's well maintained, and it's very nice. His room is spacious and very clean. It's run by the Catholic nuns and I find them very nice and caring toward their patients.

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother was taken care of very well and always treated with respect

Verified overview

What we know from public sources

Care options: Skilled Nursing
Operator: Not yet resolved
Public price status: Not publicly found
Last source check: October 21, 2026

Campus care settings

Skilled nursing

Carmel Richmond Healthcare and Rehabilitation Cent

300 CMS-certified beds · CMS CCN 335455

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 19, 2026

CMS CCN: 335455 · Centers for Medicare & Medicaid Services · official source ↗

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

NY Medicaid

Payer: NY Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services5/5 overall CMS rating · 4/5 health inspection · 3/5 staffing · 5 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

Carmel Richmond Healthcare and Rehabilitation Cent

About Carmel Richmond Healthcare and Rehabilitation Cent

3.2 out of 5 from 13 reviews

I am a friend or relative of a current/past resident

I am/was a resident of this facility

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

What we know from public sources

Campus care settings

Carmel Richmond Healthcare and Rehabilitation Cent

Why this community appears in these categories

Skilled Nursing

Plans and public programs found in source records

NY Medicaid

Original Medicare

Medicare and Medicaid information

Medicaid

Medicare

Inspection and quality records

Questions to confirm with the community

Other communities near Staten Island

Brooklyn Gardens Nursing & Rehabilitation Center

Oxford Nursing Home

Palm Gardens Center for Nursing and Rehabilitation

Sea Crest Nursing And Rehabilitation Center

Spring Creek Rehabilitation & Nursing Care Center

The Chateau At Brooklyn Rehabilitation and Nursing

Senior living around Staten Island

Continue your search