November 3, 2026 at 4:33 AM PST
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
400 Mill Plain Rd, Fairfield, CT
★ 2.86 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
November 3, 2026 at 4:33 AM PST
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalAnts crawling out of air conditioner, hallways reek of urine, parent left unresponsive after UTI sample delayed. Disgusting! I will never send a loved one there again.
★★★★★
PositiveMy mother first went to the Carolton to recover from a broken hip. Five years later she fell and damaged the same hip again. She was bedridden. Carolton staff had to use a lift to move her. Within a few months they had her up and walking. Every time I visited, talking with her through an open window (due to Covid restrictions) she looked well cared for and happy. A few months later other family members had Mom moved to an assisted living facility that was unable to provide the level of care needed. Within one month…
★★★★★
CriticalMy mother, in her 90's went to the Carolton after hip surgery. The staff had her soooo drugged up that her friends kept calling me horrified that my mother was out of it, not even being able to speak. I visited my mom 3 times, through a window and she was not dressed, bathed or up out of bed and it was 11:00 AM. She kept ringing the buzzer so that someone would come and help her to go to the bathroom and nobody responded. She was left all alone all the time, even when I was outside the window. One night, she f…
★★★★★
PositiveI was a patient at the Carolton recently,while I was there I was treated with the utmost care and compassion I would expect. I would recommend them very highly for anyone who needs a place to recover. William Crittenden
★★★★★
PositiveMy loved one is in The Carlton. The food is as fine as it can be for a nursing home, I guess. The staff is OK. I like the proximity. It is close to me, and I think it is privately owned. They have activities like church services. They bring in music and dogs. They have social time. I guess they can improve probably on having more staff.
★★★★★
CriticalAWFUL AWFUL AWFUL, I heard this was a great rehab facility but when my 90 year old mother with a debilitating problem was put there I found the staff to be very rough, rude and uncaring. The condition of the room was deplorable and the lack of professionalism unbelievable. If you have a loved one who needs gentle care and patience DO NOT SEND HER TO CAROLTON
Verified overview
Skilled nursing
170 CMS-certified beds · CMS CCN 075034
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed November 3, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: CT Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked November 3, 2026 via Centers for Medicare & Medicaid Services.