Community profile

Chi Franciscan Villa

3601 S Chicago Ave, South Milwaukee, WI

Assisted LivingMemory CareIndependent LivingSkilled Nursing

★ 3.213 reviewsRead reviews

About the community

About Chi Franciscan Villa

Welcome to Franciscan Villa senior living in South Milwaukee, Wisconsin. We are a leader in our area for aging-in-place services, with provided care levels ranging from light assisted living to advanced memory care. We also have a childcare center on our 16-acre campus, and pride ourselves on our intergenerational programs. Our core values at Franciscan Villa are reverence, integrity, compassion, and excellence, and…

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 23, 2026 at 7:09 AM PDT

    2 changes detected in this data refresh

    Inspection coverage updated

    Inspection coverage changed from NOT_COVERED to COVERED.

    Inspection record added

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 7:21 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.2 out of 5 from 13 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

I will be moving into Franciscan Villa. It's very beautiful, clean, and very nice. The room is ready to move in and very clean. The staff during the tour was very personable and nice. The dining area was very nice. I did not take any of their food.

KayeNovember 8, 2023Caring.com

★★★★★

Positive

I visited this facility

Franciscan Villa was the only one so far that will take Family Care right away. My sister thought the living quarter was a little small, but it seemed like a nice place. I only met one person there, and she was very helpful. We never tried the food, but they provide food, so they don't have to cook for themselves. They provide laundry, which they can do themselves if they want, or they will do it for them. They provide some cleaning in the room and they'll sort their medications. They have a lot of activi…

LisaApril 25, 2023Caring.com

★★★★★

Critical

Great housekeeping staff

The girls here are very quick and helpful to keep my room clean. Even the new girl [name removed] talks to me and my son when he is here to visit me. [name removed] will assist me to retrieve items that are out of my reach any time I need help.

See category ratings
Cleanliness
5.0 / 5
Friendliness
2.0 / 5
Care Services
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Janet PApril 12, 2023Published source

★★★★★

Positive

Fran Villa’s team awesome

I seldom write reviews but want to take time to thank the incredible caregivers, plus [name removed]and [name removed], for the awesome job they do taking care of loved ones. The nurses, food, cleanliness, and concern of Franciscan Villa’s team are great, especially given the tough job they have to do while all of us struggle with this pandemic, finding enough staff and so forth. Negative reviews will always be posted by that small handful of people who are having a tough time coping or don’t understand the incred…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Christine WassermanNovember 13, 2022Published source

★★★★★

Positive

I am a friend or relative of a current/past resident

Franciscan Villa is a very nice place. The staff is excellent. The nurses are caring, kind, and have always been very helpful to me. They are taking good care of my friend. The food is very good, too. They seemed to have quite a few activities and people are always involved.

JosephNovember 11, 2022Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My husband is a resident of Franciscan Villa for rehab. Their staff is very friendly, and very competent. The place is very clean. I have not tried the food, but my husband has been eating, he likes it. They have a beauty shop and a library. It's an old place, but their staff is fantastic.

JoyJune 27, 2022Caring.com

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living, Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

Chi Franciscan Villa

90 CMS-certified beds · CMS CCN 525526

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 23, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided

Health & wellness

  • Diabetic Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Incontinence Care

Services & convenience

  • Complimentary Transportation
  • Beautician
  • Spanish
  • Russian

Activities & engagement

  • Activities Off-site
  • Activities On-site
  • Devotional Activities On-Site
  • Devotional Activities Offsite

Outdoor spaces

  • Indoor Common Areas
  • Outdoor Common Areas

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

WI Medicaid

Payer: WI Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services1/5 overall CMS rating · 1/5 health inspection · 1/5 staffing · 25 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required