Community profile

CITADEL POST ACUTE

5121 East Broadway Road, Mesa, AZ

Skilled Nursing

★ 2.521 reviewsRead reviews

About the community

About CITADEL POST ACUTE

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 14, 2026 at 1:33 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 1:44 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.5 out of 5 from 21 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

Do not stay here. Don’t be fooled by the remodeled entryway. My husband was admitted for PT. He tested positive for Covid so sat in this room for 2 1/2 days. No pt. They put an ankle bracelet on him and wouldn’t let him leave his room even with a mask. The room was smelly. There was a-huge cockroach in the bathroom. If you are not sick going in, you will be coming out. The food was awful. He didn’t eat much. I give the food a 1. No chairs in the room. Only two beds and tv. So deceptive as the brochure shows a recli…

ChloeAugust 4, 2024Caring.com

★★★★★

Critical

This place is the worst DO NOT ALLOW ANYBODY TO GO THERE!! My Pops was there for only 1 week and I had to call an ambulance at a Dr appointment because he was severely malnourished, dehydrated, he had bedsores, and rashes, he was bruised and complained that some of the staff was mean. The allowed him to sit in his feces for hours to the point it was dried on his legs. He was there for 1 week and the only reason he got a sponge bath was because I threw a fit and filled a complaint with the case manager.

Marni SMay 30, 2024Seniorly

★★★★★

Positive

I am/was a resident of this facility

The staff here are really nice. I liked tauna, Jody, sam and madea. Rosy the house keeper and Eric the wound nurse were really good and nice. This was the second time doing rehab here and a few people remembered me. I love the activities staff krystal, jasmine and rachal. I had three roommates while I was there and the first two were bad but the last one was cool because we were the same age and went to the same high school

anya hNovember 15, 2023Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

Citadel Post Acute did exceptional care. They were outstanding. The staff members were pretty good. Sometimes there was a lack of communication, but otherwise, they were good. My husband's room was comfortable, adequate, and clean. It was good. The food was excellent as well. It's a beautiful facility. The way it was kept and decorated was very nice.

JoleneOctober 1, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

If we could give zero stars, we would. Where to begin... - Checked my mom in to recoup from a hospital stay. Immediately upon entering their facility, we smelled a strong urine odor. If you smell that, turn around and walk out. We had no choice as there were no other beds available at various rehabs. - Staff could care less about concerns we had. Paint was chipping off the wall in her room, call button pushed numerous times over her 4 day stay, with no one responding, food was lackluster, activities/therapy were a …

Don'tstayhereJuly 5, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

We chose this facility for my elderly mother who needed a few weeks of mobility therapy. The hospital said that this is a 5-star facility, so we were excited at first...until my mother was checked in. Long story short, the nursing staff are all rude and incompetent, except for Sam. He is the only nurse that will give you a clear answer. The other nurses will answer your questions with "I don't know" or "so-and-so handles that". And that's IF they even acknowledge you! My mother would p…

Nikki B.May 17, 2023Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 23, 2026

Campus care settings

Skilled nursing

Citadel Post Acute

Capacity not published

Skilled nursing

CITADEL POST ACUTE

128 CMS-certified beds · CMS CCN 035103

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 14, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 15, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 15, 2026

Skilled Nursing

Facility has the exact Skilled Nursing Facility NUCC taxonomy in a payer-published CMS Medicare Advantage provider-directory export; directory listing does not guarantee authorization or admission availability.

Official-source proxy—not an official marketing classification · observed October 23, 2026

Skilled Nursing

Facility has the exact Skilled Nursing Facility NUCC taxonomy in a payer-published CMS Medicare Advantage provider-directory export; directory listing does not guarantee authorization or admission availability.

Official-source proxy—not an official marketing classification · observed October 23, 2026

Skilled Nursing

Facility has the exact Skilled Nursing Facility NUCC taxonomy in a payer-published CMS Medicare Advantage provider-directory export; directory listing does not guarantee authorization or admission availability.

Official-source proxy—not an official marketing classification · observed October 19, 2026

Skilled Nursing

Facility has the exact Skilled Nursing Facility NUCC taxonomy in a payer-published CMS Medicare Advantage provider-directory export; directory listing does not guarantee authorization or admission availability.

Official-source proxy—not an official marketing classification · observed October 19, 2026

Skilled Nursing

Facility has the exact Skilled Nursing Facility NUCC taxonomy in a payer-published CMS Medicare Advantage provider-directory export; directory listing does not guarantee authorization or admission availability.

Official-source proxy—not an official marketing classification · observed October 19, 2026

Skilled Nursing

Facility has the exact Skilled Nursing Facility NUCC taxonomy in a payer-published CMS Medicare Advantage provider-directory export; directory listing does not guarantee authorization or admission availability.

Official-source proxy—not an official marketing classification · observed September 19, 2026

Skilled Nursing

Facility has the exact Skilled Nursing Facility NUCC taxonomy in a payer-published CMS Medicare Advantage provider-directory export; directory listing does not guarantee authorization or admission availability.

Official-source proxy—not an official marketing classification · observed September 19, 2026

Skilled Nursing

Facility has the exact Skilled Nursing Facility NUCC taxonomy in a payer-published CMS Medicare Advantage provider-directory export; directory listing does not guarantee authorization or admission availability.

Official-source proxy—not an official marketing classification · observed September 18, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

In-network record

Devoted Health Medicare Advantage H9977-013-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H9977-012-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H9977-003-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H9977-007-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H9977-004-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H9977-016-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H9977-015-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H9977-006-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H9977-005-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H9977-001-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H9977-002-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-001-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-021-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-020-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-007-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-005-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-019-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-013-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-027-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-025-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-022-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-014-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-011-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H8173-023-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 22, 2026

In-network record

Devoted Health Medicare Advantage H6586-006-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 15, 2026

In-network record

Devoted Health Medicare Advantage H6586-003-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 15, 2026

In-network record

Devoted Health Medicare Advantage H6586-002-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 15, 2026

In-network record

Devoted Health Medicare Advantage H6586-005-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 15, 2026

In-network record

Devoted Health Medicare Advantage H6586-001-000

Payer: Devoted Health · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Confirm current network status, prior authorization, covered-stay requirements, cost sharing, and admission availability with the plan and facility.

Devoted Health CMS Medicare Advantage Provider Directory ↗ · source dated October 15, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

AZ Medicaid

Payer: AZ Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services5/5 overall CMS rating · 5/5 health inspection · 3/5 staffing · 3 recent-cycle deficienciesView the official record ↗

Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
CITADEL POST ACUTE – Mesa, AZ | CareOpenly