October 18, 2026 at 5:06 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Complete Care at Holiday City
4 Plaza Drive, Toms River, NJ
★ 2.123 reviewsRead reviews
About the community
About Complete Care at Holiday City
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:38 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
2.1 out of 5 from 23 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
My husband stayed at the nursing facility of Complete Care Holiday City for a week, and it was a week too long. They just plant their people. They put them in front of the nurse's station, and that's it. They don't interact with the residents. The staff ignore the people. The food was crap, and that's exactly the way I would put it. If I went to ask a question, they ignored me. I never saw them do any activities.
★★★★★
CriticalI am a friend or relative of a current/past resident
Insufficient care. Insufficient staffing. Inedible/poor food quality. Little to no activities. Would not recommend.
★★★★★
CriticalI am a friend or relative of a current/past resident
My husband is currently in Complete Care Holiday City for rehab. It's not the greatest, but it's alright. The food is terrible. It's hard to get answers from the staff. They keep saying that's not my section or I'm not in charge of that or stuff like that. I had to call for a meeting to get any answers. The first three days, his room didn't have any heat, and it was freezing outside. And I kept telling them and I asked them to move him and they said, all the rooms are like that, but ev…
★★★★★
CriticalI am a friend or relative of a current/past resident
This place has alot of bugs spiders fruit flies water bugs the food is nasty no good at all the administration lady is really disrespectful she's worried bout people smoking she should be worried bout this facility and get a exterminator in here for all these bugs in here she's also telling people to go jump off a bridge I wouldn't give a dog this food either they should have o star rating for this place
★★★★★
CriticalOther
Should be less than 1 star. They are always short handed, especially on the weekends.my mother has repeatedly been left lying in bed all day because they don't have the staff. Each group of patients is assigned an aide, so if one group is short staffed that group is virtually ignored while other groups attended too. ,minimally,. I have many more concerns and have witnessed major issues but it would take several pages to list. This place should be closed down . Many rude and u nattentive staff with a poor attit…
★★★★★
CriticalI am a friend or relative of a current/past resident
Do not bring your loved ones here. The nursing staff is neglectful, cruel and lack empathy. I cannot believe that they are still in business. We are having such a horrific experience and working to get our father out of there asap. It's been three days and so far he fell, has been passively cursed at and ignored. My sister is staying there to help him to the bathroom just so he can be treated with dignity.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
Complete Care at Holiday City
180 CMS-certified beds · CMS CCN 315320
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 19, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 19, 2026- CMS CCN: 315320 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
NJ Medicaid
Payer: NJ Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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