October 27, 2026 at 11:18 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
9901 Johnnycake Ridge Rd, Mentor, OH
★ 2.910 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 27, 2026 at 11:18 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveAs a resident of Concord Ridge. I can’t say enough good things about Beth and her staff. They take excellent care of me. They address all my concerns and needs in a timely caring manner. Everyone at Concord Ridge goes above and beyond in their caring of me. I would highly recommend them to anyone that might need to go into a facility such as this one Thank you for everything that you do. Tony
★★★★★
PositiveMy mom moved into Concord Ridge Health & Rehabilitation. I know right now they're going through a bunch of construction, so it's kind of rough right now, but the room my mom is in is nice and clean. The maintenance of the facility is nice and wide open. The staff has been very nice, and courteous, and kept me informed on all the different things that are going around in the facility and with my mom.
★★★★★
CriticalThe staff is unprofessional, the staff is not on top of things, the clients ring their buzzers and no one responds, it took 15 minutes until someone came in the room. It’s not modern at all. The beds are uncomfortable and the food is garbage. I will be sending an email to the AMA and whoever else. The rooms are clean and no trash cans in rooms.
★★★★★
PositiveThis is a very nice place it’s clean doesn’t smell like some nursing homes. The only thing I have to complain about is the STN’A’S Every time you need an STNA you can find them sitting around on their cell phones and they act like they don’t wanna do any work some of the not all the other night I asked my nurse if I could go to bed and the STNA said to the nurse that I would have to wait until the dining room was cleaned up well I looked and the dining room was cleaned up.and to my surprise two of the STNA grabbed …
★★★★★
PositiveThank you to all of the staff and hospice staff for caring form my daughter. You made her stay easier. God bless her and all of you that cared for her. You made her feel special!
★★★★★
CriticalMy mom was taken care of here and I absolutely hated how the staff treated her. The nurse would ignore her requests and she didn’t get the help she needed. My mother told me about how one of the nursing assistants (her name was Taylor for anyone who might have had the same experience) was completely awful, my mother had an accident and sat in it for hours before this lazy girl finally got around to changing her. That’s completely despicable, and how could someone treat an elderly patient like that? Tried explaining…
Verified overview
Skilled nursing
88 CMS-certified beds · CMS CCN 366011
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 31, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: OH Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 31, 2026 via Centers for Medicare & Medicaid Services.