Community profile

Crest Manor Living and Rehabilitation Center

6745 Pittsford-Palmyra Road, Fairport, NY

Skilled Nursing

★ 2.519 reviewsRead reviews

About the community

About Crest Manor Living and Rehabilitation Center

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Family and resident feedback

2.5 out of 5 from 19 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I visited this facility

If you are looking to send your loved one to a place where they can be taken care of, this is not the place for you. Their staff sit around, the food is horrible, they don’t take care of their residents like they should. My relative has not had their nails cut, or hair washed in a year. You can ask them if they could help but they give excuses. Most of the staff don’t want to do their job. This is getting out of hand. Management lie saying they strive to do better and to take care of their elderly. You can say that…

No nameAugust 24, 2024Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Terrible terrible place, rude staff, dirty building, poor management, The food was unappealing and always came late. I wouldn’t recommend sending your loved one there. If I could rate it as zero stars I would.

Kara BuniOctober 14, 2023Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

I am overwhelmed at the love and caring and kindness that they give to my mom and to know how good she’s taken care of when I can’t be close to her is such a wonderful feeling there are some wonderful wonderful ladies that work there who I love very much and I am so thankful for

Val's DebAugust 25, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Today is Sunday. My mother was discharged from Rochester General Hospital on Friday afternoon, arriving at Crest Manor (as a rehab patient) before dinner was served. Less than 48 hours later my brother and I fear for her health and know we need to get her transferred to another facility ASAP. Because of gall bladder issues she's on a low fat diet but was served greasy sausage Friday evening and both bacon and a cheese omelet for breakfast this morning and cheesecake with her lunch. Last night she questioned th…

weegee katzMarch 27, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Their license should be revoked! There were many issues regarding my mother's stay at the facility. When I questioned them about the issues, they told me they would look into and get back to me. I'm still waiting - over 1 year! At noon, my mother still wasn't dressed or washed, her sneakers went missing but I was never informed until I found them in the parking lot! Her good luggage was lost and replaced with a zippered bag. Rehab was limited because they wanted her to become a long-term resident. Th…

Ann NSeptember 23, 2021Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

The facility is poorly run, and the owners care only for the money. The rooms are small and unattractive. The food is terrible, and my dear friend has lost so much weight because so much of the food is inedible. The staff is overwhelmed. She has fallen numerous times, and has been left without clothes on for extended periods of time. Please do you homework, and find a decent place to bring your loved one. I fear ever ending up In a place like this.

DeirdremSeptember 22, 2021Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 22, 2026

Campus care settings

Skilled nursing

Crest Manor Living and Rehabilitation Center

80 CMS-certified beds · CMS CCN 335467

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Certified provider record

NY Medicaid

Payer: NY Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services1/5 overall CMS rating · 1/5 health inspection · 1/5 staffing · 19 recent-cycle deficienciesView the official record ↗

Coverage last checked October 22, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required