Community profile

CRESTVIEW COURT

224 W Pleasant Run Rd, Cedar Hill, TX

Skilled Nursing

★ 2.822 reviewsRead reviews

About the community

About CRESTVIEW COURT

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. September 15, 2026 at 7:17 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.8 out of 5 from 22 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am/was a resident of this facility

I stayed in Crestview Court for rehab. I had physical therapy, and the food was great. They have great cooks there. They have a beautiful dining room and spacious rooms with closet space and a hutch. I was always in my room by myself, but it's big enough to accommodate two people. The only thing I didn't like about them is that they don't have showers in the room. It had a bathroom, the commode, and the sink, but I had to use a community bathroom where the staff takes you to get a bath. It was very c…

WillarSeptember 11, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mom stayed at Crestview Court for three weeks. The facility was great. It's just the customer service that was bad. You went in, and everybody was always in a meeting. You can't get anything straight. They were disorganized. We can't talk to anybody about my parent's care. You tried to figure out what was going on, and nobody could tell you anything. That's why my sister moved my mom because she got tired of that. The room was nice. The dining area was nice. But the customer service was …

LeslieNovember 5, 2024Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My aunt is in Crestview Court. Her room is just a standard room. It's got double-sized hospital beds. Currently, she does not have a roommate, so she's got pretty much the entire room to herself. The room has a nightstand right next to the bed and then, of course, two wardrobes for each patient to have their own space for their clothing and other items. There is an onsite chef. At first, my aunt said that she liked the food there. Now she says that is a lot of the same things over and over again. There ar…

LisaOctober 13, 2022Caring.com

★★★★★

Critical

LACK EMPATHY, COMPASSION, UNPROFFESIONAL, AND RUDE

I only gave them 1 star because the facility is nice. But other than that, the service is horrible. I wouldn't send my dog to go there to get better. THEY DO NOT CARE!! Please do not send your loved ones to that awful place. Nice facility but the staff is rude and unprofessional. My dad was sent there after he got out of the hospital to get better but his health declined and he died less than 2 weeks after been there. To add insult to injury, Crestview never called me or my family to let us know that my dad was rus…

See category ratings
Cleanliness
4.0 / 5
Friendliness
1.0 / 5
Care Services
1.0 / 5
Staff
1.0 / 5
Felicia CAugust 26, 2022Published source

★★★★★

Critical

I am a friend or relative of a current/past resident

If I can give this place zero stars I would. My dad went in for rehab from a stroke. Just say he didn't make it out. He died! No one from the facility bothered to call and let us know. We first found out from the medical exams office. Not one time did they call and give their condolences. Before my dad passed away. I often visited him just to find him soiled. When I would try and let the nursed and cna know, they would develop the funkiest attitude. They showed no compassion or empathy for my dad. They were al…

Fcbizlady43August 26, 2022Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My family was in the process of transferring my grandmother out of this building. There is a wonderful lady name Sherise the Director of Nursing that made me and my family a promise to correct any problems and shortcoming that we experienced. Horrible nurses that are no longer there and the treatment of my grandmother within a 2 week period I admire this lady for keeping her word and making sure that my family was informed and given great service. My grandmother remains in facility and Sherise is a GOD send. Thanki…

Clark WilliamsMarch 7, 2022Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 20, 2026

Campus care settings

Skilled nursing

CRESTVIEW COURT

125 CMS-certified beds · CMS CCN 676112

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 22, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Certified provider record

TX Medicaid

Payer: TX Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services5/5 overall CMS rating · 4/5 health inspection · 2/5 staffing · 3 recent-cycle deficienciesView the official record ↗

Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
CRESTVIEW COURT – Cedar Hill, TX | CareOpenly