October 27, 2026 at 11:17 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 27, 2026 at 11:17 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗October 25, 2026 at 7:29 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalThis place is dirty and nasty. The nurses and aids don’t care about your needs. Talk down to you.. you hit the call button to use the restroom, but they don’t come for 45 minutes and unfortunately you sit here, soiled underwear for hours. The food is terrible and they screw it up every day. I wouldn’t put my worst enemy here
★★★★★
CriticalMy brother died in a t shirt and diaper. He had the same shirt on the day before and was sweating profusely. He was not bathed after he died. He was not dressed after he died. He had a horrible bed sore. He was supposed to be shifted around the clock. Horrible, horrible place. Poor people on the third floor. They, the dementia patients came in my brother’s room the day he was dying and left him their stuffed animals and said goodbye. They had more compassion than most of the staff. The stench in his room where he r…
★★★★★
CriticalThe facility is neglectful in care of residents in the locked dementia unit. I submit a complaint about the care and they closed my report without a response. Extremely difficult to get ahold of anyone here by phone. Short staffed. I would not recommend this facility to anyone.
★★★★★
CriticalThe staff here should be fire. Staff members do not call you back or voice is full.The office staff does not communicate with the nurse on the weekend. I talk to the office personnel and told them I would like to come and get his personal belong. They said ok. Get there no one know anything. Tell me to come back on Monday. He was on the 3rd floor and all his personal items are missing. Clothes, TV, shoes, coat. I would not recommend this place at all.
★★★★★
PositiveI have a family member here. Very well taken care of Good kind competent staff & administration. Family member(s) MUST be involved in overseeing residents stay here to make sure things are done. You cant just drop off a loved one & not stay on top of their care when in a nursing home or assisted living facility. YOU are in charge of a loved one in facility to make sure they are cared for properly & promtly. This is one of the better nursing homes in the Cleveland area. I have a very good relationship wi…
★★★★★
PositiveI brought my grandfather in from another state to be closer, after he had a traumatic fall and needed extensive therapy. The staff at the Diplomat has been very attentive. Therapy had him up and walking in a short period of time. I am very happy with the care that he is receiving. Best of all, I can see that he is happy. I am glad that I made this decision to bring him to the Diplomat.
Verified overview
Skilled nursing
130 CMS-certified beds · CMS CCN 365432
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 28, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 25, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: OH Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 28, 2026 via Centers for Medicare & Medicaid Services.