Community profile

Elderwood Assisted Living at West Seneca

580 Orchard Park Road, West Seneca, NY

Assisted LivingIndependent Living

★ 3.628 reviewsRead reviews

About the community

About Elderwood Assisted Living at West Seneca

Surrounded by landscaped greenery in the suburban area of West Seneca, New York, Elderwood Assisted Living at West Seneca offers long- and short-term care. Residents and their families can have peace of mind knowing the community is near the local hospital. Elderwood Assisted Living at West Seneca provides quality care accompanied by living accommodations. Round-the-clock caregivers and nursing staff provide…

Family and resident feedback

3.6 out of 5 from 28 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Highly recommended

Friendly staff, good food, just a very nice, well managed facility

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousMarch 5, 2026Published source

★★★★★

Critical

Would not recommend

It's important to remember that my father lived at Elderwood two years ago. Some of the issues I had with the place may be irrelevant by now. I did not feel like they offered a level of care that my father required even though they claimed that they did. They were made very aware of the assistance with certain daily needs that my father required. They even did thier own medical evaluation of him! They admitted him anyway, and then neglected those needs after his admittance. Those needs were: - assistance with sho…

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.5 / 5
Value for Cost
3.0 / 5
Care Services
2.5 / 5
Activities
5.0 / 5
Staff
3.5 / 5
Meals & Dining
4.0 / 5
AnonymousDecember 6, 2024Published source

★★★★★

Positive

Kind and responsive

Facility is all private rooms. Nice sitting area outside during summer, under cover from sun and rain. Many activities and staff encourage residents participation. Nursing staff communicates resident's needs to family timely.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
5.0 / 5
Thomas CNovember 22, 2024Published source

★★★★★

Positive

I am a friend or relative of a current/past resident

My friend moved into Elderwood Assisted Living at West Seneca. We chose it because it's local, and they accepted her. It was our first choice. It's a nice facility. They have lots of activities, and my friend joined right in. So far, she's enjoying it, and she's very happy. Everything has been spot-on. I'm very happy with the staff and everything so far. She has a studio apartment. It's not big, but it's got a little kitchenette. It's got room for a bed and a couple of dresse…

SandraAugust 22, 2024Caring.com

★★★★★

Positive

Review for Elderwood Assisted Living at West Seneca

I would definitely recommend.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
MJJuly 24, 2024Published source

★★★★★

Positive

Review for Elderwood Assisted Living at West Seneca

We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of questions and things we'd already gone over with the facility, but the bigger issue, I think, is no one checked back with us to see how it went! Once we were in, that was it! My husband and I both thought that it would have been nice to at least get a phone call asking how everything went, if it was smooth, if we had…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
VRFebruary 22, 2024Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 24, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Gluten-free
  • Restaurant Style Dining
  • Meals Provided
  • Guest Meals
  • Private Dining Room

Health & wellness

  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care

Services & convenience

  • Resident Parking Available
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands
  • English
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation

Activities & engagement

  • Community Service Organizations
  • Intergenerational Programs
  • Gardening Club
  • Brain fitness / Dakim
  • Current Events Club
  • Catholic Services
  • Art Classes
  • Live Musical Performances
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Resident Band or Musicians
  • Day Trips and Outings
  • Tai Chi
  • Yoga / Chair Yoga
  • Stretching Classes
  • Live Well Programs
  • Karaoke
  • Choir / Singing Club
  • Wii Bowling
  • Cards / Pinochle Club
  • Holiday Parties
  • Devotional Activities On-Site
  • Book Club
  • Devotional Activities Offsite
  • Activities On-site
  • Community Service Programs
  • Men's Club
  • Walking Club
  • Trivia Games
  • Activities Off-site
  • Bible Study Group

Outdoor spaces

  • Computer or Media Center
  • Indoor Common Areas
  • Central Fireplace
  • TV Lounge
  • Library
  • Barber Shop
  • Outside Patio
  • Outdoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Piano or Organ
  • Arts and Crafts Center
  • Game Room
  • Raised Garden Beds
  • Billiards Lounge

Apartment & room features

  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Ground Floor Units
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 24, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required