Community profile

Elderwood at Amherst

4459 Bailey Avenue, Amherst, NY

Skilled Nursing

★ 2.714 reviewsRead reviews

About the community

About Elderwood at Amherst

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 23, 2026 at 10:46 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.7 out of 5 from 14 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I visited this facility

experience was not good!!! Patient was not taken care of AT ALL ... waited for hours after call light was pressed.. They come shut it off; then disappear... over an hour then yell at you cause you didnt press the call button. Majority of the staff has no empathy they dont give one flying hoot about the patients...they are there for their paycheck and their paycheck only!! horrible horrible place for ANYONE to be in!!!!!

sa225June 27, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Sent my dad in for respite care he was perfectly fine. The next day I call to see how he was doing and the staff said that "he's refusing to eat". I show up and he is unconscious, there's blood all over his face and on the floor . They didn't even call an ambulance. I had to tell them to. He needed emergency brain surgery for blunt head trauma. This is the worst facility I've ever encountered.

supportivecaregiverAugust 25, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Residents aren’t cared for appropriately. Lots of false promises. Dr does not properly manage these patients. My mother developed a UTI, Dehydration, mistreatment and a fall all within the first few weeks. Could not improve due to her medical condition declining so was unable to benefit from therapy. Therapy hours not what was promised. They say they come in several times a day to get therapy if resident in pain, or still in bed… doesn’t happen. My mother is found in bed most days still in the afternoon, and then i…

reviewer12345678910May 28, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My Aunt has been here for a few months. I realized that not only is this facility extremely SHORT STAFFED, due how long it takes for Anyone to Attend to my Aunt when she rings the Buzzer to use the toilet {35 minutes -1 hour}, but how SHORT WILLED some of the STAFF MEMBERS ARE!!!!!! If I don't go up to the Nurses Station{who's not the most pleasant}, It would probably be longer. Don't get me wrong, many Staff Members are Super Friendly and Extremely respectful to the Residents. That's all my Fam…

danananuOctober 1, 2019Caring.com

★★★★★

Critical

I visited this facility

Elderwood at Wedgewood wasn't the greatest. It was dirty and they weren't very responsive. The food was terrible. We had grilled cheese sandwiches and pizza. The food is hard to eat if you have dentures, and the pizza was rubbery. Nobody asked to see if I was on a low-cardiac or diabetic diet.

DaughterOctober 15, 2017Caring.com

★★★★★

Critical

I visited this facility

We went to ElderWood Health Care. I did not like it at all. I would not recommend this place to anybody. They don’t have enough staff, and they were rude when you asked a question. They don’t help the residents who cannot eat or feed themselves. We met a lot of unhappy people there.

Julie118600950January 13, 2016Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 23, 2026

Campus care settings

Skilled nursing

Elderwood at Amherst

92 CMS-certified beds · CMS CCN 335056

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 23, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

NY Medicaid

Payer: NY Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 3/5 staffing · 4 recent-cycle deficienciesView the official record ↗

Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required