Community profile

Elderwood Village at Fairport

7 Chardonnay Drive, Fairport, NY

Assisted LivingIndependent LivingMemory Care

★ 3.642 reviewsRead reviews

About the community

About Elderwood Village at Fairport

In the small town of Fairport, New York, lies Elderwood Village at Fairport — a single-story, apartment-style assisted living adult home spread across landscaped grounds. The homelike community not only welcomes seniors to the intimate setting of Elderwood Village at Fairport but their pets, as well. The community provides living accommodations for seniors in need of assisted living care. With 71 rooms, the…

Family and resident feedback

3.6 out of 5 from 42 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

This is a very poorly run facility. It is constantly understaffed. The are unable to provide the enhanced assisted living services they are certified for but have no problem charging an additional $1900 a month for them. The do not abide by NY regulations, there was no care manager, no communication with family, director/administrator was unresponsive to emails and phone calls. Did not even provide basic assisted living services, such as help with bathing, and let residents go week without showering or changings th…

★★★★★

Critical

High staff turnover - requires regular advocacy

My mother was in this facility for nearly 3 years, and was folded into their new Memory Care unit (Lilac Lane) when it first began. Over that time the entire admin team (including their Director of Nursing) turned over two to three times, meaning that it was important to keep tabs on who was who as mom's needs changed. Current Director of Nursing appears to be the most responsive and professional. Pros: small facility size, reasonable rates, good activities programs, safe outdoor courtyard for Memory Care residents…

Family/friendAssisted Living

See category ratings

Cleanliness: 3.0 / 5
Friendliness: 4.0 / 5
Value for Cost: 4.0 / 5
Care Services: 4.0 / 5
Activities: 4.0 / 5
Staff: 3.0 / 5
Meals & Dining: 4.0 / 5

★★★★★

Positive

Review for Elderwood Village at Fairport

Make sure they have the staffing to give your loved one the level of assisted living you need. Even though they are certified for Level 2 they cannot provide it.

Verified ReviewFamily/friendAssisted Living

★★★★★

Critical

Air conditioning knowledge needed..

On a regular basis the staff turns off the air conditioning in each resident’s room..what they don’t understand, apparently, is that it then takes twice as long to cool down as that person returns to his/her room..the ac has to work twice as hard to “catch up” to a normal temperature…it makes the cost of running it twice as much as if they just let it run..plus, the bedding and anything “cloth” is then damp…and mold grows under mattresses, in closets, etc…??

Resident/clientAssisted Living

See category ratings

Cleanliness: 4.0 / 5
Friendliness: 4.0 / 5
Value for Cost: 5.0 / 5
Care Services: 4.0 / 5
Activities: 4.0 / 5
Staff: 3.0 / 5
Meals & Dining: 4.0 / 5

★★★★★

Positive

Nice and patient staff - Be Clear on your loved one's needs

Make sure your person moving in has clear needs I was just told this week, that's it's an additional charge for showering. Mom moved in in December. I wasn't aware of this . They are short staffed with aides, now. However...Everyone is extremely patient & polite!

Verified ReviewFamily/friendAssisted Living

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Cleanliness: 4.0 / 5
Friendliness: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5
Staff: 4.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Positive

Friendly family feel

Most of management staff has been there for many years and work as a team. Small amount of residents and a family feel.Food is excellent. Rooms on the smaller side compared to a lot of facilities but they are modern.Activities held every day including the weekends.

Family/friendAssisted Living

See category ratings

Cleanliness: 4.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 4.0 / 5
Care Services: 4.0 / 5
Activities: 4.0 / 5
Staff: 4.0 / 5
Meals & Dining: 5.0 / 5

Verified overview

What we know from public sources

Care options: Assisted Living, Memory Care, Independent Living
Operator: Not yet resolved
Public price status: Not publicly found
Last source check: October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

Guest Meals
Professional Chef
Low / No Sodium
Meals Provided
Vegetarian
Vegan
Gluten-free
Restaurant Style Dining
No Sugar
Private Dining Room
Café or Bistro

Health & wellness

Staffing & Ancillary Services
Incontinence Care
Medication Management
Diabetic Care
Non-Ambulatory Care
Memory Care

Services & convenience

Laundry Service / Drycleaning
Beautician
Housekeeping
English
Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Uncovered Parking
Cats Allowed
Weight Limit (lbs)
Pet Care Available
Dogs Allowed

Activities & engagement

Trivia Games
Activities Off-site
Activities On-site
Devotional Activities Offsite
Visiting Chaplain or Priest
Holiday Parties
Forever Fit
Devotional Activities On-Site
Wine Tasting
Wii Bowling
Live Well Programs
Happy Hour
Stretching Classes
Yoga / Chair Yoga
Day Trips and Outings
Birthday Parties
BBQs or Picnics
Educational Speakers / Life Long Learning
Dances
Live Dance or Theater Performances
Live Musical Performances
Catholic Services
Art Classes
Intergenerational Programs
Gardening Club
Brain fitness / Dakim
Pet-focused Programs

Outdoor spaces

Indoor Common Areas
Computer or Media Center
Raised Garden Beds
Game Room
Arts and Crafts Center
Movie or Theater Room
Piano or Organ
Beauty Salon
Meeting Room
Outdoor Common Areas
Outside Patio
Barber Shop
Library
TV Lounge
Central Fireplace
Indoor Atrium
Butterfly garden / Hummingbird garden

Apartment & room features

Wheelchair Accessible Showers
Ground Floor Units
Respite or Short Term Stays Offered
Handicap Accessible
Cable or Satellite TV
Wi-Fi/high-speed internet
Air Conditioned

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

Elderwood Village at Fairport

About Elderwood Village at Fairport

3.6 out of 5 from 42 reviews

I am a friend or relative of a current/past resident

High staff turnover - requires regular advocacy

Review for Elderwood Village at Fairport

Air conditioning knowledge needed..

Nice and patient staff - Be Clear on your loved one's needs

Friendly family feel

What we know from public sources

Amenities and services

Meals & dining

Health & wellness

Services & convenience

Activities & engagement

Outdoor spaces

Apartment & room features

Inspection and quality records

Questions to confirm with the community

Other communities near Fairport

Clark Manor House

Quail Summit

Clark Meadows

Horizons at Canandaigua Senior Living

Ashton Place

Evergreen Place

Nearby starting prices

Senior living around Fairport

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