Eliot at Catskill

Not very professional!

Sorry this place is not what I thought it was. Some of the staff are not so nice at all. For the $XXXX [amount removed] they charge, you have to share a room it is not worth it. The room smells like strong urine. The food is horrible and alot of complaints from the residents. When you complain they say they will take care of it. But they never do. Alot of the residents are diabetic and can not get healthy snacks. You can not get seconds on any food. Covid is very bad in this facility.

Regardless of past events, The Eliot at Catskill have began to make positive changes and upgrades. The new faces on the Administrative team are beyond polite, generous, understanding and always willing to assist and help. The atmosphere is very warm and welcoming. I’ve recently looked into possible placement for a loved one and based on what I’ve seen for myself, I’ll look no further!! The Eliot at catskill is my #1 choice and I will not settle for anything else.

Home Sweet Home

The Eliot at Catskill is a very professional, and personable place where I felt comfortable leaving my aunt. My aunt loved the food there. She enjoyed the community very much. The activities are nice.

The Eliot At Catskill

The staff was all very personable with each of the residents. The care giving staff did a great job with caring for the residents. There was a lot of turnover on the management team, which complicated things especially when we were asking questions. My aunt enjoyed both the food and the activities here. Definitely a good value.

DONT LET YOUR PARENTS LIVE HERE

I feel so bad for people who have to live here. This place is dirty ,falling apart and staff is to cover it up or lose their jobs. Shameful. People are often ignored, buzzers go off in rooms and no one took care fo it for over 10 minutes. The state needs to go in undercover. I would not put my dog her let alone my parents. They show you a beautiful made up room then rooms have mold in them.

I love The Eliot!

I love The Eliot! Recently, my family and I had to make the tough decision to put our aunt in a senior care facility. We are her only family and she had began to need more care than we could provide. We viewed many senior care facilities. This was a really long and emotional process, and very difficult on us all. But at the Eliot, we all, especially my aunt, really felt at home. The entire process, from the beginning to end, made us feel so cared for and comforted. The marketing girl was so empathetic and knew just…