Community profile
20375 Center Ridge Rd, Rocky River, OH
★ 3.87 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe staff from Rockport Retirement Community appeared to be extremely helpful. The room was clean. There was a bathroom and a kitchen area with a sink and a refrigerator. They had a dining area where they served food if the residents chose to eat what the facility was serving. The staff who toured us was polite and helpful.
★★★★★
CriticalMy aunt was assessed by Rockport staff in [date removed] and we were assured that she was a perfect fit and her needs could be met at Rockport with add on services that were described in detail by the Marketing Director, From the minute my aunt arrived in [date removed], the nursing staff and aids told us she should have NEVER been accepted, as they did not have resources to provide the care we were assured was available at a higher cost. Marketing is clearly on a completely different page than the actual caregiver…
★★★★★
PositiveI like it here a lot. The staff are great.
★★★★★
PositiveI took my friend over at Rockport Senior Living, but she was stubborn. She said it was too small, but it seemed fine to me. They had a dining room and a small room with the TV. She'd be pretty well set there. She just didn't think it was big enough. It's a nice facility. The people there were friendly. It was a good place. They had elevators and nurses on duty. It would be a nice place for her.
★★★★★
CriticalWe visited Rockport assisted living and I'm not impressed at all. They need a whole revamping, it all needs to be redone, it's not great. Everything was really, really old, even the elevator. It was musty there too. The person that gave me the tour was very informative, very helpful, and very nice. I have nothing bad to say about her. She was very friendly and as far as I'm concerned; she did a great job. It's not her fault that the place looks that way. The person that checks you in is the one …
★★★★★
PositiveThe staff I met at Rockport Retirement Community all seemed very kind, and the place seemed nice enough, but the facility was kind of run down. It's a converted hotel, so the hallways are long, which is hard for seniors with mobility issues. The staff were very pleasant, although we had some trouble coordinating through phone calls. It's in a suburban area, so it's close to shopping and medical care, and it's conveniently located close to our home.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.
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