★★★★★
CriticalI am a friend or relative of a current/past resident
My mother was recently a patient at Excel Rehab, and our experience was extremely upsetting. While in their care, she developed unexplained bruises, and staff could not give us a clear or consistent explanation of how they occurred. Even more concerning, she was not given her prescribed medication properly, therefore she had high blood pressure which is unacceptable for a facility responsible for patient health and safety. My mom was depressed in the few days she was there. I Communication with staff was poor and a…
