October 26, 2026 at 9:33 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
1287 West Main Street, Franklin, TN
★ 1.85 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 26, 2026 at 9:33 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalThe rooms are all two people in a room. There are no private rooms available. Communcation between staff and family is very, very poor. PT therapist is good but techs lack skills to instruct and are unprofessional. There was never a discussion about future plan for the patient's goals or progress. There is a lack of notification to family when a patient will be dismissed from facility. We were notified the day of dismissal, not a few days before as was discussed with staff. There was a lack of understanding be…
★★★★★
CriticalMy mother went to Grace for rehabilitation fron a broken leg. While at the facility she was put in a room no one helped her with TV,Phone she was isolated. Could not get many chances to talk to her. My mother became ill with gallbladder that the facility was aware of. On several occasions she pleaded for help They did nothing except give her something for nausea for the vomiting. I asked if they was going to send her to the hospital they would not send her. The last few hours of her life she asked the nurse to help…
★★★★★
PositiveI stayed at another facility when I had my hip surgery last year and I had to wait forever for help. I picked grace healthcare of Franklin this time. I was happy that the staff are not locked up in offices so I didn't have to wait for help. I also liked that I didn't have to do all the therapy in the gym and even go to walk outside. The food was pretty good. I like when they grill hamburgers outside.
★★★★★
CriticalDo yourself a favor DO NOT take your loved ones here. They will NOT take care of them. They let my father get multiple bedsores. The employees are horrible. The people in "charge" are rude. When we arrived in our room there was a lunch tray dripping off the curtains where the last person threw it. They know nothing about ostomy care. It make look clean but doesn't help how they treat there patients.
★★★★★
CriticalThis is not a facility I would recommend to anyone who is considering admitting a loved one to a nursing home. While visiting a family friend who was a patient, I saw three different residents who were laying nude (one partially and two fully) on their beds with the door to their room wide open for everyone walking down the hall to see. Twice a nurse attempted to administer the incorrect medication to my friend, who luckily noticed that the pills she was trying to give him did not look right. The food was disgustin…
Verified overview
Skilled nursing
88 CMS-certified beds · CMS CCN 445146
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 27, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: TN Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 27, 2026 via Centers for Medicare & Medicaid Services.