GARDEN VIEW CARE CENTER

Great Place

I am a friend or relative of a current/past resident

When I walked into Garden View Care Center, it felt welcoming, like a family. Mom's room is an appropriate size for her needs. The staff has been wonderful. They are helpful. They have a routine that they go through. I haven't had any issues with my mom not getting her diaper changed. In other places I've been to, I was at her bedside, and I couldn't sit by her, but in this place, they do it regularly and automatically. They have a beautician that comes in to do the hair and the nails, and they …

Wing C

My dad was there for over 2 yrs. COVID times Wing C was right off the bat-friendly and caring. They treated him with dignity. He had a few favorites. GVCC wing C was amazing care givers, nurses. I had to discuss a few things while there but they were always nice to work with and I felt satisfied. I feel I am not overly demanding but good level of care expectation. They were always willing to work with us on our requests and needs. Also the PT [name removed] was amazing with my dad. He(they) were able to get him out…

I am a friend or relative of a current/past resident

My mother was at Garden View after a fall and breaking her pelvis. I think the therapists she worked with had her best interest at heart, and some of the staff truly cared about her, I don’t believe she received the care she should have. The women that work in the lobby/reception area are truly some of the most rude, defensive, and confrontational people I have ever run across. The care team/administration either does not communicate with them, or they have disregard what families are being told. Their COVID restri…

I am a friend or relative of a current/past resident

My mother moved into the Garden View Care Center. I think they provide good care. I haven't had the chance to visit, but they call me with updates. They don't get to eat in the dining room, but I think the food is OK. My mom's kind of picky. She didn't like the food at the other place she was at either. She likes the food some days and dislikes it the other days. The staff is OK. They keep her clothes clean, and they get her up and dressed every day. They come in and pay attention to her.

I am a friend or relative of a current/past resident

My mother passed away a few days ago but she was in Memory Care at the O'Fallon location for 5-1/2 years. The staff was wonderful to her! I'm an RN and know what to watch for and I never worried about her......they called me with everything and treated Mom like family. Her room was nice and was always clean. Mom was a difficult person to feed but they were incredibly patient with her. Any concerns were addressed immediately. They only lost two articles of clothing the entire time Mom lived there. When we …