Hallmark Palm Springs

I visited this facility

Our choice is Hallmark-Palm Springs. My friend hasn't moved in yet. It was wonderful, and everybody was so nice. The staff was just amazing. The rooms were much bigger, and it made my friend feel more comfortable. It had a little kitchenette, which makes my friend happy, too. For activities, there's bingo night, and they bring in music performers, which is really lovely. They also have game night. The dinners, the breakfasts and the lunches are all served in the dining room, and they're all prepared.…

I am/was a resident of this facility

I lived at Hallmark - Palm Springs for 3 years. It's a well-kept building with two floors. They had a central dining room. They had several different room configurations. I think all of them have a kitchenette. The studio apartment I had did have a small refrigerator and sink. The staff members were very good and very caring people. They were sometimes short-staffed over the past three years, but mainly because of the COVID situation, which affected all of the health care facilities. But they were very kind an…

Good location not equal in value

The facility is not a good value for the money, there is a high turnover with the staff and they are not knowledgable. We have had issues with transportation, it is very limited. The facility has not been kept up either. I would not recommend this facility to others.

I am a friend or relative of a current/past resident

Our mom spent three weeks here before passing away. She was on hospice care from admission and the Hallmark staff was competent and very caring. They made sure her meals were prepared in a way that she could consume them. She had to have more care than most but they stepped up and customized everything for her. We are very grateful for the entire staff and the care they provided. Gloria, the director, is excellent at making everyone feel at home while overseeing the staff.

I toured this community and it was nice and clean. The staff was nice and answered all of my questions. They had a nice courtyard, mom stills has a dog. It would be a longer distance the dining room

I visited this facility

It wasn’t really a tour,and there was nobody around at the Hallmark. There was minimal supervision,and I wasn’t impressed. No parking, I wasn’t impressed with the food, and there was really a lack of people. It did have a central area or a courtyard and a dining room that would hold probably most everybody.