HEATHERDOWNS REHAB & RESIDENTIAL CARE CENTER

The rooms reek of urine. The food is mediocre at best, because of a surgery I am supposed to be on a higher protein diet yet the meals are sometimes lacking any protein at all. One time I was given a plate of carrots for lunch. The cleanliness is horrible. My waste basket was overflowing for almost a week before it was emptied and I had to lay in a bed with bloody bedding for five days before it was changed. I had to be taken to the emergency room once due to improper care and my family was never notified. The nurs…

I am/was a resident of this facility

The rooms reek of urine. The food is mediocre at best, one time I was given a plate of carrots for lunch. The cleanliness is horrible. My waste basket was overflowing for almost a week before it was emptied and I had to lay in a bed with bloody bedding for five days before it was changed. The nursing staff seems to be uneducated and not capable of properly administering IV medication. The aids are the only staff that are polite, the rest of the staff is rude and argumentative. Because I wanted the dignity of having…

I am a friend or relative of a current/past resident

My father was there for a few weeks and I cannot say enough nice about it! The facility is clean and smells nice, not like a typical nursing home can be. The staff is pleasant and the aides are wonderful! I would highly recommend bringing your loved one here!

I am a friend or relative of a current/past resident

The rooms are run down and dirty. My aunt has been there 5 weeks and her room has not been cleaned. Dust on the floor and furniture. Her dresser drawers do not open or close correctly and is a hazard for her to use. We have complained to maintenance and nothing has been done. WE have been waiting on a care plan for weeks. Cannot ever find administration to talk to or social worker. No one calls back either. My aunt is supposed to be staying as long term but it is a hazard for her to stay there. She waits over 60 mi…

I am a friend or relative of a current/past resident

My husband was in there was a bad place to be state was called in for my husband they cited four thing for heatherdowns

I am a friend or relative of a current/past resident

My mother is currently in Heatherdowns Rehab & Residential Care Center. We've only had one care conference so far, and it was good. My mom is in quarantine for 14 days. The rooms are okay. It's accessible, and all in one floor. She's doing rehab only in her room because she's in quarantine.