October 27, 2026 at 11:18 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
HEIGHTS REHABILITATION AND HEALTHCARE CENTER, THE
2801 E Royalton Rd, Broadview Heights, OH
★ 1.87 reviewsRead reviews
About the community
About HEIGHTS REHABILITATION AND HEALTHCARE CENTER, THE
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:44 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
1.8 out of 5 from 7 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
What I liked least about The Heights Rehabilitation and Healthcare Center was the food. My loved one was a vegetarian, but they served peanut butter and jelly every single day. She was there for rehabilitation. I was not impressed with the staff. The most attention she got was when they tried to keep her there when she could go home. They were trying to persuade the family she needed to be there longer. With regards to food, every single day, we had to bring in food. Their food was not good. The value for money was…
★★★★★
CriticalI am a friend or relative of a current/past resident
Being left wet for an hour and a half or longer having bad bed sores. Admin and staff aware of complaints, nothing done. Bed sores getting worse and infected ending up back in hospital.
★★★★★
CriticalI am a friend or relative of a current/past resident
The worst place to take your loved ones, it's filthy and they could careless about your loved ones and just let them be malnourished and dehydrated and you have to ask them to do something. Definitely do not recommend!!!
★★★★★
CriticalI am a friend or relative of a current/past resident
We have used the skilled nursing facility at the Heights multiple times when my father-in-law was recovering after a hospital stay with no issues, pre-COVID. Amazing what happens when you can’t visit due to Covid and they are no longer held accountable. My father-in-law came home after 5 weeks with untreated open wounds on his leg. His legs were fine before he came there. The Heights lost all his clothes and his razor. They have no knowledge of anything. The Heights never returned a call in the 5 weeks he was there…
★★★★★
PositiveI visited this facility
Beautiful renovated facility! Friendly staff and excellent management!
★★★★★
CriticalTERRIBLE, STINKS, EXPENSIVE
The Heights: This place is awful! My mother was there until we moved her into hospice. Wanted $12000. a month. I said no since my dad was self paying, so they said $8000. would be fine. When my mother wanted to use the bathroom I went to get the nurse who informed me she's on a "schedule" and it wasn't time! They leave the residents in dirty diapers. All my mom's clothes were missing, even though I labeled all of them. No showers, my mom had bed sores so bad they got infected. Take a good smell when you walk in!! W…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 28, 2026
Campus care settings
Skilled nursing
HEIGHTS REHABILITATION AND HEALTHCARE CENTER, THE
149 CMS-certified beds · CMS CCN 365661
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 28, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 20, 2026- CMS CCN: 365661 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
OH Medicaid
Payer: OH Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 28, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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