October 21, 2026 at 11:43 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
104 College Drive, Flat Rock, NC
★ 3.19 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 21, 2026 at 11:43 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy sister is at the skilled nursing facility of Hendersonville Health and Rehabilitation. We chose it for her because we are familiar with it. That's where my dad was, and they offer exceptional care. They have an abundance of staff, and someone is always available to give care, answer a call, or be there as needed. Medications are administered in a timely manner, and they're always friendly and helpful. They're kind-hearted, too. The meals are excellent, although there are occasional things you don&…
★★★★★
CriticalRooms are clean but the food is terrible. Almost impossible to reach someone about problems. Also not upfront about the pricing. Dishonest in my opinion.
★★★★★
PositiveMy sister was a client there and received wonderful care. We couldn't have asked for more care and responsive staff on the 2nd hall especially Rosalie ( nursing assistant). The nurses, physical therapy, occupational therapy, and activity director were caring and always responsive. The construction was a little challenging but the nearer areas were very upscale and nice. We truly appreciate the kindness she was shown during her rehabilitation. A special shout out to the staff in the Elizabeth House for their he…
★★★★★
CriticalThe rooms were clean. But the food was inedible. Eggs were cold every morning with soggy toast. Dinner was dry, bland veggies when available. Pizza was like cardboard and burgers like shoe leather. I had to bring her food to eat the entire 3 weeks as she couldn’t chew or eat anything they brought. However, staff was very kind and caring. Can’t thank them enough for the good care
★★★★★
PositiveThe staff at Hendersonville Health & Rehabilitation showed very strong interest in taking care and providing services for my mom. We had a very pleasant experience. The grounds were good. The food was good, and they offered three meals a day.
★★★★★
CriticalPlease do not just leave a post hip fracture client in this facility without family supervision. The place is under staffed and the CNA help was lacking. I rarely saw one when I was there and I never saw the patient fed...NOT one time. She lost weight and acquired a stage 1 pressure ulcer because she could NOT speak for herself.
Verified overview
Skilled nursing
130 CMS-certified beds · CMS CCN 345493
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 21, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: NC Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.