September 15, 2026 at 7:19 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
3610 South Main Street, Blacksburg, VA
★ 2.77 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 7:19 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalIf I could go back in time, I would have never trusted this facility with my mother’s life. That is something I will have to live with for the rest of my life. What my family experienced here was not compassion, comfort, or the level of care families are promised when they hand over someone they love and trust strangers to protect them. What we experienced was watching our mother slowly decline while feeling dismissed, exhausted, ignored, and completely helpless trying to get people to care the way they should have…
★★★★★
PositiveMy husband has been living in Heritage Hall Blacksburg for seven weeks now. I think he really likes it. It's very clean and the food is good. They pay attention to his rehab as well. The staff helps him with his dressing, as well as going to the bathroom and dining room. They're very nice and helpful. They have music, puppies, and games. The rooms are large, sunny and private.
★★★★★
PositiveI have had family there for 17 years. Her health care has been exceptional. Everyone is caring and loving. They seem to put the patient first. Just wish they paid more so turnover would not be so high.
★★★★★
CriticalThey don't treat the patients with any respect and often ignore their requests/call bell for a long time.
★★★★★
PositiveI was very impressed with Heritage Hall Healthcare and Rehab. Our friend was in rehab and we had to wait some time to see her. They offered us a guest try with food that we could eat and it was very good. The staff was very friendly and very helpful to us. My friend also says complimentary things about the staff. The facility is very nice and clean, and she is in a good size private room.
★★★★★
CriticalMy brother was in Heritage Hall. He was over there for about six weeks because he had a problem with his bladder and got that resolved. If you want to know a rating on that one, I'd give it a 1. The laundry keeps losing his stuff. Everything has his name in it. Things in your room get stolen; he can't find his watch. People wandered into the room. I would not recommend that place. The therapy is really good right there though. The doctors are probably okay and one nurse, she's really nice. That'…
Verified overview
Skilled nursing
179 CMS-certified beds · CMS CCN 495356
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 23, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: VA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.