Community profile

HIGHLAND RIDGE REHAB CENTER

5872 Hanks Street, Dublin, VA

Skilled Nursing

★ 2.63 reviewsRead reviews

About the community

About HIGHLAND RIDGE REHAB CENTER

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 31, 2026 at 4:38 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.6 out of 5 from 3 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am a friend or relative of a current/past resident

Wonderful and compassionate people! My grandma is very happy and spoiled! New administrator is kind and actually listens to family members and staff!!

LSmith76September 13, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother-in-law was in Highland Ridge Rehab Center LLC. They were very understaffed. She was in a dingy little room. Even though we took her clothes there when we were going to visit, there were never any clothes in her closet. The room was always a mess. She was not happy at all there. She would cry and want to go home. It was not somewhere I would want to leave my loved ones. She was there for about 3-4 months. She didn't like the food there for some reason. She was always hungry. They had some activities, …

BetsySeptember 24, 2021Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Since new owners took over, someone from NY, they reduced staff, smelled like piss, didn't clean rooms often, no staff on off shifts to answer red light calls or help feed. Big change over in staff, especially when nurses graduate, people hollar for staff and sometimes come, no janitorial services on off shift, never see Dr., they say he comes in at 5-6 am, that's crap I waited 3 mornings and no show, food is catered, not cooked fresh, if a patient goes to hospital, have to pay extra to keep room, family …

GrasonMarch 9, 2021Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 31, 2026

Campus care settings

Skilled nursing

HIGHLAND RIDGE REHAB CENTER

132 CMS-certified beds · CMS CCN 495333

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 31, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

VA Medicaid

Payer: VA Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services1/5 overall CMS rating · 2/5 health inspection · 1/5 staffing · 13 recent-cycle deficienciesView the official record ↗

Coverage last checked October 31, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required