Community profile

Heritage House of Portage

2685 Airport Rd, Portage, WI

Assisted LivingIndependent LivingMemory Care

★ 3.629 reviewsRead reviews

About the community

About Heritage House of Portage

Just a few miles north of Silver Lake rests the recently remodeled Heritage House of Portage — a community offering independent and assisted living services in Portage, Wisconsin, where one can receive exceptional care services in a warm, family-like environment. Heritage House of Portage has recently earned a top-notch, deficiency-free survey from the Wisconsin Department of Health Services for quality care. All…

Published floor plans

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$3,855/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

1 Bedroom

Independent Living · 1 bedroom

Published starting price

$3,855/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

1 Bedroom$3,855 observed · tracking future changes
$3,855Aug 20, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 19, 2026 at 11:04 PM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Encore.

Family and resident feedback

3.6 out of 5 from 29 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Still a good place for mom

My mother is still at heritage house and is doing well. I don't think she likes some of the meals but overall I still think it's a nice place. The staff seems kind and the place is well maintained. I would recommend to others.

AnonymousJuly 1, 2026Published source

★★★★★

Positive

Happy with care

The staff is pretty good, Dad has had a few comments about good and interesting staff. Food has been pretty good overall. Lots of pasta, which makes Dad have a stomach ache but he mentioned it and they seemed to start having more potatoes instead. ???? I don't think Dad is participating in many activities yet. But he hasn't complained so I don't mind. It's still pretty new to him. He mentions meeting lots of interesting people so I think that is good for him. The apartment is lovely! I couldn't ask for anything be…

AnonymousMay 26, 2026Published source

★★★★★

Positive

Such a warm, inviting assisted living. Enjoy attending the events that they host and each time that I do I see residents smiling and the place is clean and well kept.

Rae VFebruary 12, 2026Seniorly

★★★★★

Positive

There are always really thoughtful and fun activities going on for the residents. Comfortable home-like environment in a convenient location and the staff are helpful and kind when I visit. I recommend checking them out for yourself or a loved one looking for assisted living.

Trisha BFebruary 12, 2026Seniorly

★★★★★

Positive

Highs and lows

Positives: Staff seems genuinely kind. There are a lot of activities. My gets a lot of exercise via their PT program. It is a well maintained facility. Negatives: she doesn't like the food very much. It is carb heavy and bland.

AnonymousFebruary 10, 2026Published source

★★★★★

Critical

Horrible Experience...Stay Away

Overall we had a pretty bad experience. We paid extra each month for medication management. The staff completely messed up my dad's meds several times, landing him in the hospital. The admin staff were horrible. On several occasions they never got back to my phones calls and we're not available for in person meetings. My dad went down hill very quickly after moving there and only lasted 10 months. He finally was not being able to recover from one of the medication mishaps and died at the hospital, on his birthday. …

See category ratings
Cleanliness
4.0 / 5
Friendliness
2.0 / 5
Value for Cost
2.0 / 5
Care Services
1.0 / 5
Activities
3.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
DebOctober 25, 2024Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Encore
Public price status
Published starting price available
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Restaurant Style Dining
  • Meals Provided
  • Guest Meals
  • Low / No Sodium
  • Private Dining Room

Health & wellness

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care
  • High Acuity Care

Services & convenience

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • English
  • Uncovered Parking
  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Activities & engagement

  • Catholic Services
  • Art Classes
  • Gardening Club
  • Intergenerational Programs
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Protestant Services
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Wii Bowling
  • Holiday Parties
  • Stretching Classes
  • Happy Hour
  • Activities Off-site
  • Trivia Games
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Community Service Programs
  • Activities On-site
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Christian Services
  • Pet-focused Programs

Outdoor spaces

  • Computer or Media Center
  • TV Lounge
  • Barber Shop
  • Library
  • Central Fireplace
  • Main Street Shops
  • Outside Patio
  • Outdoor Common Areas
  • Private Bath
  • Beauty Salon
  • Meeting Room
  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Indoor Common Areas
  • Butterfly garden / Hummingbird garden

Apartment & room features

  • Wi-Fi/high-speed internet
  • Garden View
  • Air Conditioned
  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required