Community profile

Heritage Lake Country Senior Living

2975 Village Square Dr, Hartland, WI

Assisted LivingIndependent LivingMemory Care

★ 4.023 reviewsRead reviews

About the community

About Heritage Lake Country Senior Living

Welcome to Heritage Lake Country senior living community in Hartland, Wisconsin! This community provides independent living, assisted living, and memory care services to seniors in the quaint town of Hartland, Wisconsin. Staff members work to create safe and welcoming spaces for seniors to lead active lifestyles — where they engage their minds and spirits with a wide variety of activities and services. Heritage Lake…

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 19, 2026 at 9:43 PM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Heritage Senior Living.

Family and resident feedback

4.0 out of 5 from 23 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

We visited Heritage Lake Country in Hartland. It was a very nice environment, and the memory care unit had really nice features. The building was clean, and the rooms were a nice size. I think they also have a library.

CherylAugust 18, 2025Caring.com

★★★★★

Positive

Grateful for Heritage

Heritage Lake Country has been GREAT! The facility itself is beautiful and well maintained. The staff all address my Mother by name, as well as asking her about events that she's involved in. She enjoys the activities that are offered. I routinely receive updates from Heritage related to events and facility updates. Available medical care and monitoring has been excellent.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousNovember 26, 2024Published source

★★★★★

Positive

Overall good experience

Overall it has been a good experience and my mom seems happy there. However, there's one lady at the front desk that is always very rude to me and many times I have sent emails to the staff trying to get an update on my mom's condition and they typically never get back to me so the communication piece is not great.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
5.0 / 5
AnonymousOctober 30, 2024Published source

★★★★★

Positive

I am a friend or relative of a current/past resident

My aunt was there for at least 5 years as her dementia became worst. I visited her often and was always happy to see her so well taken care of. The staff was wonderful and attentive. She passed recently and we were amazed at how respectful and caring they were throughout her stay until the end. I would like to thank the whole staff there, so many came to her room, held her hand and said so many nice things about her and how sorry they were.

JanetAugust 30, 2024Caring.com

★★★★★

Positive

A nice place with some elements needing improvement

I feel there is a lot of inconsistency, and it's sometimes difficult to get matters addressed. The activities director has done a lovely job of getting my mom to participate and be involved. Getting someone to clean a bathroom can be impossible, and getting someone to fix something broken in a room can be impossible as well.

See category ratings
Cleanliness
3.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousJune 13, 2024Published source

★★★★★

Positive

Review for Heritage Lake Country

I would say my mom seems very happy there. We picked it because of location and the facility was nice.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
LindsayDecember 12, 2023Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Not publicly found
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room
  • Low / No Sodium
  • Professional Chef
  • No Sugar
  • Gluten-free
  • Special Dining Programs
  • Vegetarian
  • Restaurant Style Dining
  • International Cuisine
  • Meals Provided
  • Guest Meals

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Services & convenience

  • Transportation at Cost
  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • English

Activities & engagement

  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Birthday Parties
  • Wii Bowling
  • Wine Tasting
  • Forever Fit
  • Holiday Parties
  • Stretching Classes
  • Happy Hour
  • Live Well Programs
  • Sensory-based Programs
  • Karaoke
  • Trivia Games
  • Activities Off-site
  • Devotional Activities Offsite
  • Light Therapy Programs
  • Activities On-site
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Pet-focused Programs
  • Reminiscence Programs
  • Intergenerational Programs
  • Brain fitness / Dakim
  • Catholic Services
  • Art Classes
  • Day Trips and Outings
  • Tai Chi
  • Yoga / Chair Yoga
  • Protestant Services
  • BBQs or Picnics

Outdoor spaces

  • Indoor Common Areas
  • Computer or Media Center
  • TV Lounge
  • Library
  • Barber Shop
  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Movie or Theater Room
  • Game Room
  • Swimming Pool
  • Fitness Center

Apartment & room features

  • Handicap Accessible
  • Ground Floor Units
  • Kitchenette
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Air Conditioned

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Heritage Lake Country Senior Living – Hartland, WI | CareOpenly