Community profile

Heritage Manor West

7060 Cottonwood Blvd, Shreveport, LA

Skilled Nursing

★ 2.74 reviewsRead reviews

About the community

About Heritage Manor West

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 17, 2026 at 10:36 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 6:25 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.7 out of 5 from 4 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I visited this facility

The food is horrible need better menues. The food is mess wouldn't feed it to a dog. The residents deserve good meals.

MidnightMarch 12, 2025Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother will be moving back into Heritage Manor West. She was in there for physical therapy before, and she liked it, so she wanted to go back there into the nursing home. She liked the people there, and she liked the service there. She liked everything. The food was good, the nurses were good, and the aides were good. Their staff was excellent. The place was clean, and it looked brand new. They had activities, like card games and painting.

DonnaOctober 6, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

After about 6+ months of inconsistent care for my father, we had two different meetings with administration to address and resolve the issues. Shortly after being assured things will be corrected he was rushed to the E.R. near death. Two days later, Heritage Manor sends a letter stating that they will no longer be able to meet his medical needs.

Glen E. M.December 17, 2017Caring.com

★★★★★

Positive

I am a friend or relative of a resident

My husband is in Heritage Manor, and it is very nice. The dining room is fine, and the food was OK. It was clean, new, and nice.

Delores10March 11, 2015Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 23, 2026

Campus care settings

Skilled nursing

Heritage Manor West

140 CMS-certified beds · CMS CCN 195447

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 18, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 19, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

LA Medicaid

Payer: LA Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services1/5 overall CMS rating · 2/5 health inspection · 3/5 staffing · 10 recent-cycle deficienciesView the official record ↗

Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required