HERITAGE THE

I visited this facility

I have chosen The Heritage because it is near my children. The help was very friendly and helpful. The room was very nice. They took the range out for the safety of the people. However, there is room for a microwave that can do everything anyway. It does five different things, so you don't need the range. It has a refrigerator. The room has a step-in shower, too. They took time with the tour and didn't rush it or anything. They showed me different places until I found the one that I wanted. They invited u…

I am/was a resident of this facility

I truly felt that the nurses and nurse assistants went above and beyond in their my care. They are very busy and talented professionals and work hard to divide their attention to every resident. I actually made friends from the staff as well as the resident. The therapy department is Class A: Tip Top. I thank that group for getting me on my feet and moving. The campus was always tidy and spotless. The crew worked steadily to maintain such grand cleanliness. The Meal Dept fixed excellent meals daily and I appreciate…

I am a friend or relative of a current/past resident

This place only cares about the money collecting and shows no compassion or empathy towards people. The billing administrator is persistent on collecting an individuals social security money monthly, even though the majority of the residents monthly bill is paid by some other insurance or government assistance program. I will say that they have a great physical therapy department and the nurses and nurses aids are wonderful to work with. The staff could use better training in how to deal with families and not make …

BEWARE! THEY WILL TRY TO TURN YOUR PARENT AGAINST YOU!

Beware of this place! My mom had an aid here who was coming to visit on her on the aid's days off she lived 30 minutes away one way and bringing her husband and staying for 3 hours visiting my mom. The other aids found it strange when they came into my mom's room that they would stop talking. Apparently they want to buy land. I told the Director she just acted like that was normal behavior. She said well your mom is close to her. I told my mom I felt it was strange and my mom said that this aid is her best frien…

Very very good place. Wonderful caring staff and fully staffed home. Great food, very nice rooms and office staff will do everything they can to help you. Five stars from me!

I visited this facility

I did a tour of The Heritage. The staff did a nice job, she showed me several rooms. They were all more than adequate and I was very pleased. They were more spacious than I thought they would be. It has nice bathrooms, walk-in showers, handicapped accessible and all. That was very nice. What I looked at was a one-room. The dining room was very nice. They told me they had bingo and different other social activities, which is nice so that the people living there can get out of the room and go do things. I believe the…