Community profile

Heritage West Allis

7901 W National Ave, West Allis, WI

Assisted LivingMemory CareIndependent Living

4.572 reviewsRead reviews

About the community

About Heritage West Allis

Welcome to Heritage West Allis in West Allis, Wisconsin. This community provides specialized assisted living and memory care services, with compassionate and individualized care 24 hours a day. Residents benefit from the comprehensive health and wellness programs, and caregivers work closely with the community nurses and physicians — to help ensure residents receive high-quality care. This community houses 40…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$4,795/month

Care fees not included

Checked August 20, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$4,995/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$5,795/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$6,095/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

1 Bedroom

Memory Care · 1 bedroom

Published starting price

$6,595/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$4,795 observed · tracking future changes
$4,795Aug 20, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 19, 2026 at 11:53 PM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Heritage Senior Living.

Family and resident feedback

4.5 out of 5 from 72 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Top notch

The staff at Heritage in West Allis are all exceptional! My brother has been there since January and we (4 siblings) visit often. We have been in contact with so many staff and find them all so friendly and fun to talk to. [name removed] especially is an amazing, beautiful soul. She is compassionate, caring and fun as well. We have nothing but great things to say about Heritage!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousAugust 3, 2026

★★★★

Positive

Grateful family

What we like the most about the community is the friendliness of administrative staff and patience of care staff. I know my mother-in-law would have liked for her bed to be made daily.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousJune 12, 2026

★★★★★

Positive

Review for Heritage West Allis

I rate them 5 stars. The staff are caring and patient with the residents.

AnonymousMay 11, 2026

★★★★

Positive

Review for Heritage West Allis

Memory care is good and slightly less expensive than other places. Good activities. Comfortable dining rooms are a smaller intimate experience. Good communication. Many extra charges over the monthly rent. Overall a good choice.

Christine RApril 27, 2026

★★★★★

Positive

Wonderful staff, highly recommend!

I would give them a 5 on all the categories! They have been amazing! The staff has been great!!! I like that they share how my mom is doing and how well she adjusted..... they also greet my mom by her name when they see her in the hall.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Lora FApril 21, 2026

★★★★★

Critical

Disappointed

Took too long to respond. Care was lacking. Took 6 weeks for a refund but gave only a few days when they wanted more money. Not a good experience. Has me questioning if I want to use A Place for Mom in the future.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
2.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
AnonymousApril 20, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 20, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Bar or Pub
  • Private Dining Room
  • Vegetarian
  • No Sugar
  • Special Dining Programs
  • Restaurant Style Dining
  • Low / No Sodium
  • Professional Chef
  • Guest Meals
  • Room Service
  • Meals Provided
  • International Cuisine

Health & wellness

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Housekeeping
  • Beautician
  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Activities & engagement

  • Wine Tasting
  • Cards / Pinochle Club
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Quilting or Sewing Club
  • Dances
  • Protestant Services
  • Day Trips and Outings
  • Catholic Services
  • Art Classes
  • Brain fitness / Dakim
  • Current Events Club
  • Intergenerational Programs
  • Reminiscence Programs
  • Cooking Club
  • Pet-focused Programs
  • Christian Services
  • Live Musical Performances
  • Walking Club
  • Activities On-site
  • Community Service Programs
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Bible Study Group
  • Community Service Organizations
  • Trivia Games
  • Sensory-based Programs
  • Live Well Programs
  • Happy Hour
  • Stretching Classes
  • Holiday Parties

Outdoor spaces

  • Beauty Salon
  • Private Bath
  • Meeting Room
  • Outdoor Common Areas
  • Outside Patio
  • Raised Garden Beds
  • Arts and Crafts Center
  • Jacuzzi
  • Piano or Organ
  • Main Street Shops
  • Indoor Atrium
  • Central Fireplace
  • Barber Shop
  • Library
  • TV Lounge
  • Computer or Media Center
  • Indoor Common Areas

Apartment & room features

  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Bath Tubs
  • Kitchenette
  • Garden View
  • Air Conditioned

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 20, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Heritage West Allis – West Allis, WI | CareOpenly