October 27, 2026 at 11:19 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
402 Golf View Lane, Highland Heights, OH
★ 5.02 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 27, 2026 at 11:19 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗October 24, 2026 at 11:38 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am happy with the current changes that have been made. Staff and residents are happy, lots of activities going on. Very clean, seems like they have more staff than other facilities I have visited. My loved one will be staying here long term, and she is happy to have a home she feels safe in.
★★★★★
PositiveRooms are spacious, you have your own bathroom and shower! Good is flavorful and staff is kind!
★★★★★
PositiveMy godmother seems happy about the care she's receiving at Highland Pointe Health & Rehab Center. They look out for her pretty well, the staff is friendly, and the financial manager is very helpful. It's a nursing home, and so far I don't have any complaints. The only thing I will say is sometimes it's kind of hard to get through; they don't answer their phones sometimes. Other than that, it's a pretty decent place, nice, and quiet. I like the community room, and there's a hai…
★★★★★
CriticalWe’ve recently taken my grandma out of this place. It’s terrible. The staff does not care for the patients. My grandma left there dehydrated, malnourished and full of bed sores. While visiting with her we witnessed a patient fall. But we forewarned the nurse that he was leaning. And they did nothing. This place is horrible and should be closed down. I’m glad we were able to get my grandma out in time. I pray for those still left there.
★★★★★
CriticalI'm unable to rate anything above terrible. The level of service, the competency of the staff, the number of staff on duty at any given time, the cleanliness of the building and hallways (often smell of urine), are all so inconsistent you cant count on anything good being done twice. Left hand doesnt know and pretty much doesn't care what right hand is doing. stna is a fancy title with no significance; may as well have joe blow hired off the street. Nurse turnover is constant. Food is unappealing and lukewarm at be…
★★★★★
CriticalThe absolute worst place you can send a loved one to. The director of rehab was rude, made fun of patients at their expense. She did not act very professional. Would anybody want this for their family? I do not think so. Even worse the cota that was rehabing my mother was just as worse. She was yelling at her and forcing her to do tasks that she did not feel like she was capable at the time . The cota exemplified no signs of empathy toward my mother. I have filed complaints against this facility and can only hope i…
Verified overview
Skilled nursing
96 CMS-certified beds · CMS CCN 366440
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 28, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 25, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: OH Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 28, 2026 via Centers for Medicare & Medicaid Services.