Community profile

Highlands Senior Living Norcross

680 Holcomb Bridge Road, Norcross, GA

Assisted LivingMemory CareIndependent Living

★ 4.342 reviewsRead reviews

About the community

About Highlands Senior Living Norcross

Highlands Senior Living Norcross in Norcross, GA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

4.3 out of 5 from 42 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Definitely Would Recommend

I give a five (5) on all of the above. I couldn't be happy with the director who is [name removed]. My mother financially is not as sound as I had hoped bringing her into the facility last year. [name removed] and the owners have made a financial arrangement with me to allow my mother to stay at a lower rate, even after being moved into the Memory Care facility side. I am in the process of trying to get my mother due to her care needed, and the monies that are not there trying to get her into the Medicaid program a…

Verified ReviewFamily/friendAssisted Living

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Positive

I am a friend or relative of a current/past resident

My mom moved into Highlands Senior Living Norcross. They have a courtyard that all the memory care residents or the whole facility is able to use. Their room is nice and up to date, and it's a couple's room. My mom says the food is great. The staff was great. They're very caring and very knowledgeable. They have activities and a bible study every day.

★★★★★

Positive

I am a friend or relative of a current/past resident

My mom has moved into Highlands Senior Living Norcross. The staff is very friendly and welcoming. There is a good ratio of patients to staff. The facility is clean and easy to use as far as the elevator, and all of the rooms are made for people of different skill levels. The staff members are all very eager to please, accommodating, knowledgeable, and skilled. Everything appeared organized at all times. They were setting up decorations for the Valentine's party. They do a lot of events to engage the residents.…

★★★★★

Positive

I have no Complaints.

I don't have any Complaints. It helps a lot for me and and my wife. Activities are helpful for my wife I really appreciate that a lot. Thank you to all the staff for all that they do and [name removed] for all of her help.

Resident/clientAssisted Living

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Critical

I visited this facility

Highlands Senior Living Norcross was an older facility. It's not nearly as nice as the other ones that I toured. They did not have a good location to support physical therapy, which is what my father needed, which is why it was not a fit for us. I only met one individual. It was the facility director and she was very nice, but she was a good bit late to our appointment.

★★★★★

Critical

Not recommended

Some of the staff were competent, but more were untrained which they admitted and there just wasn't enough staff. The weekends were tough. The housekeeping was good. Communication was poor with the family. The meals were rather unappetizing and not very warm when served. The move in went well, but there was little education for family members. Again, not enough staff. I had hospice to help 3x a week, otherwise my loved one wasn't bathed or changed very often. I had to hire a night nurse. I would not recommend this …

Verified ReviewFamily/friendMemory Care

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 4.0 / 5
Value for Cost: 3.0 / 5
Care Services: 3.0 / 5
Activities: 2.0 / 5
Staff: 3.0 / 5
Meals & Dining: 3.0 / 5

Verified overview

What we know from public sources

Care options: Assisted Living, Memory Care, Independent Living
Operator: Highlands Senior Living
Public price status: Not publicly found
Last source check: October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

Vegetarian
International Cuisine
Meals Provided
Guest Meals
Professional Chef
Low / No Sodium
Vegan
Restaurant Style Dining
Special Dining Programs
No Sugar

Health & wellness

Staffing & Ancillary Services
Memory Care
Incontinence Care
Medication Management
Diabetic Care
Non-Ambulatory Care

Services & convenience

Transportation at Cost
Property Convenient to Public Transit
Dogs Allowed
Cats Allowed
Laundry Service / Drycleaning
Housekeeping
Beautician
English
Spanish

Activities & engagement

Live Dance or Theater Performances
Live Musical Performances
Art Classes
Gardening Club
Brain fitness / Dakim
Intergenerational Programs
Yoga / Chair Yoga
Day Trips and Outings
Other Religious Services
Birthday Parties
Educational Speakers / Life Long Learning
BBQs or Picnics
Dances
Holiday Parties
Wine Tasting
Karaoke
Sensory-based Programs
Live Well Programs
Happy Hour
Stretching Classes
Activities Off-site
Trivia Games
Activities On-site
Devotional Activities Offsite
Devotional Activities On-Site
Visiting Chaplain or Priest

Outdoor spaces

Indoor Common Areas
Barber Shop
TV Lounge
Indoor Atrium
Outside Patio
Private Bath
Beauty Salon
Outdoor Common Areas
Piano or Organ
Raised Garden Beds
Arts and Crafts Center

Apartment & room features

Wi-Fi/high-speed internet
Air Conditioned
Handicap Accessible
Ground Floor Units
Kitchenette
Respite or Short Term Stays Offered
Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

Highlands Senior Living Norcross

About Highlands Senior Living Norcross

4.3 out of 5 from 42 reviews

Definitely Would Recommend

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I have no Complaints.

I visited this facility

Not recommended

What we know from public sources

Amenities and services

Meals & dining

Health & wellness

Services & convenience

Activities & engagement

Outdoor spaces

Apartment & room features

Inspection and quality records

Questions to confirm with the community

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