Hillcrest Memory Care

A kind place for my loved one, with a very caring staff

I have visited Hillcrest Memory Care a few times and every time I do, everyone is so very polite and caring. They're kind and they say kind things about my Dad, even though he is a tough case. [Name removed] is a shining star there for me and has been extremely helpful. My Dad gets everything that he needs. Right now, we are adjusting medication, so he is navigating that transition. They help a lot with medication management, showering/dressing, but I am not sure of schedule. They always communicate with me about…

They came to be very on top of things, medically. Things don't get pushed to the side - so to speak. Hillcrest Memory Care is probably the best place we've had him in.

Our Experience

It wasn't very good.

Very Good

I would tell others to look into this community. The price was great for us. I wouldn't change anything.

My review of Hillcrest

My dad has not been here for a while. The facility itself was a good value for the money. My experience started off ok here, but they were not able to handle my dad and I had to take him out. One thing that is really needed is more knowledge about early onset Alzheimer's, it seems that nobody could manage him and it was very hard on our family and hard on him.

Not what I expected

it started out a really good experience but at some point along the way there was a lot of staff turnover and after that point I didn't feel he was getting good care, He eventually got scabies from his room being so dirty. His wallet was also stolen while living there. The staff were nice but shorthanded although they tried and they seemed to care about him. I would not recommend this community to other families.