Community profile

Holly Hall

2000 Holly Hall St, Houston, TX

Skilled Nursing

★ 4.218 reviewsRead reviews

About the community

About Holly Hall

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 13, 2026 at 12:34 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 7:17 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

4.2 out of 5 from 18 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Horrible facility

mother's experienced at Holly Hall Skilled Nursing & Rehab, a lack of kindness if not intentional cruelty. Specifically because of the threat to have my mother sent to a mental institution if I did not hire a personal sitter or have her transferred, and how the social worker publicly humiliated her for her having dementia and having a stuff dog that her sister sent her to substitute for her Emotional Support animal, a small Bichon, during her stay at Holly Hall. And because Holly Hall refused to cover the cost of r…

See category ratings
Cleanliness
4.0 / 5
Friendliness
1.0 / 5
Value for Cost
3.0 / 5
Care Services
2.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
Gordon GossApril 16, 2024Published source

★★★★★

Positive

I visited this facility

Holly Hall Retirement Community was a beautiful facility, but it was private pay. They did not accept Medicaid. The staff was fine. The building was nice. It was gated and protected. There was a beautiful entrance, the lobby area.

MelJanuary 9, 2024Caring.com

★★★★★

Positive

I visited this facility

I toured Holly Hall Retirement Community. The campus is lovely. There is some covered parking and nice dining activities. They have good-sized apartments. The staff were helpful and supportive. I tried their food. There's a variety of food. There's courtyard and a gym. It's just a really nice place.

SandyOctober 13, 2023Caring.com

★★★★★

Positive

I visited this facility

Holly Hall Retirement Community was beautiful. It was gated. We had to stop at the gate before we went into the facility to talk to a security guard. The person I met was very knowledgeable. He gave us a tour and was very friendly. They had bingo there. We saw the dining area and because somebody had COVID, they were not eating in the dining room area. The residents were picking up their lunch. The dining area was gorgeous. The outside of the facility was landscaped beautifully.

ElnorOctober 1, 2023Caring.com

★★★★★

Positive

I visited this facility

Holly Hall Retirement Community was a nice facility. The people that work there were friendly. It was clean. When I walked through the door, there was no smell of urine or anything. The room was nice and clean. The staff during the tour was nice and very informative. She answered all of my questions. The dining area was nice and clean. I wasn't able to eat anything, but the admissions lady said she eats there sometimes because the food is good. She told me that if my sister was able, they do exercises and bing…

LyndaJanuary 20, 2023Caring.com

★★★★★

Critical

I am/was a resident of this facility

Holly Hall Retirement Community, like any other place, has good staff members who do their work well, but there are some who do not. I didn't stay as long as I was supposed to, because I didn't like the way they did their medications. They did not like to go over the medications with the resident and call out the name of the drug in front of them. They just wanted to put all the pills in a cup and then hand it to you and say "Here." A lot of mistakes can be made if you don't call out the dr…

PatriciaOctober 14, 2022Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 20, 2026

Campus care settings

Skilled nursing

Holly Hall

62 CMS-certified beds · CMS CCN 676306

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 13, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 14, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

TX Medicaid

Payer: TX Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services3/5 overall CMS rating · 3/5 health inspection · 4/5 staffing · 13 recent-cycle deficienciesView the official record ↗

Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Holly Hall – Houston, TX | CareOpenly