October 30, 2026 at 7:03 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Inn at Quail Haven Village
155 Blake Boulevard, Pinehurst, NC
★ 3.19 reviewsRead reviews
About the community
About Inn at Quail Haven Village
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
August 31, 2026 at 6:33 PM PDT
2 changes detected in this data refresh
Inspection coverage updated
Inspection coverage changed from NOT_COVERED to COVERED.
Inspection record added
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗August 7, 2026 at 4:10 AM PDT
1 change detected in this data refresh
Operator information updated
Operator changed from not published to Liberty Properties.
Family and resident feedback
3.1 out of 5 from 9 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
The room Was NOT HOW IT LOOKED ON THE SITE IT WAS PITYFUL…LOOK LIKE THE BED WAS JUST THROWN TOGETHER…DIDNT WANNA ANSWER CALL BUTTONS…DIDNT WANNA CLEAN , OR MAKE THE BEDS…DONT TAKE YOUR FAMILY THERE AT ALLLLLLLLLLLLL
★★★★★
PositiveI am a friend or relative of a current/past resident
Mom was a feisty difficult elderly person with failing health unable to walk or care for herself. I did not expect miracles in a nursing home but felt she got them at Quale Haven. I slept good at night knowing they are highly selected professionals in their field that excel at what they do. I appearance, it may not seem world class at first glance but when I examined the care provided, it just might be. Doctor and nursing care is very responsive and knowledgeable. Building care and maintenance is clean and fresh sm…
★★★★★
CriticalI am a friend or relative of a current/past resident
Very short staffed. Lots of covid, which I got there, poor food, and not good.
★★★★★
PositiveI am/was a resident of this facility
Very friendly and helpful staff. They care about your well being.
★★★★★
CriticalDisgusted with Quail Haven
Would not recommend and we moved our Mother to another facility. They do not clean the rooms, staff (nurses and admin) along with some CNA's are rude and inattentive, food is awful. They increased the rate by $400 a month stating Mom required add'l services but offered none.
★★★★★
CriticalI am a friend or relative of a current/past resident
On the surface this place seems very nice. However, I have heard residents talk of rude caregivers, several caregivers are quite unfriendly some behave down right spiteful, reports of caregivers leaving residents unattended in the assisted living home to go to the house across the street to "catch up on the gossip" anything could have happened in her absence, you would not leave toddlers alone in to fend for themselves, they also spend a lot of time on their personal cell phones. One resident had fallen f…
Verified overview
What we know from public sources
- Care options
- Assisted Living, Independent Living, Skilled Nursing, Continuing Care Retirement Communities
- Operator
- Liberty Properties
- Public price status
- Not publicly found
- Last source check
- October 31, 2026
Campus care settings
Skilled nursing
Inn at Quail Haven Village
35 CMS-certified beds · CMS CCN 345518
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 31, 2026Continuing Care Retirement Communities
Listed by the North Carolina Department of Insurance as a licensed Continuing Care Retirement Community. The listing supports the CCRC classification but does not prove current availability, contract terms, prices, or every component service.
Authoritative classification evidence · observed October 20, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 345518 · Centers for Medicare & Medicaid Services · official source ↗
- CCRC PROVIDER: Quail Haven of Pinehurst, LLC · North Carolina Department of Insurance · official source ↗
Source-published features
Amenities and services
Grouped so you can scan what affects day-to-day life before opening an operator page.
Meals & dining
- Meals Provided
Health & wellness
- Non-Ambulatory Care
- Incontinence Care
- Staffing & Ancillary Services
- Diabetic Care
Activities & engagement
- Devotional Activities Offsite
- Activities On-site
Outdoor spaces
- Indoor Common Areas
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
NC Medicaid
Payer: NC Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 31, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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Published price comparison
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