John Knox Village of Florida, Inc.

Doesn’t live up to the hype

Lived in a problematic Villa for 16 months and can’t get them to fix the humidity problem and what’s worse they lie about it. Had the CEO, DOO, Marketing and their SW over and they promised and shook on it; but alas nothing has been done! Requests have been deleted and falsely marked completed. Been paying [amount removed] a month on top of a [amount removed] initial investment. Would get better treatment at a Section 8 apartment. There’s been a serious shuffle of management. Don’t come if you are an EV owner. Now …

We toured John Knox Village Pompano Beach during our search for an Assisted Living facility for our loved one. This facility is beautiful! However, it's way too expensive to get into. Also, they just give an allowance ($[removed]) for food and expect people to get on the tram and then go eat at one of the many restaurants, which is too much to expect from my loved one who is almost 90 years old.

John knox looks good from the outside

My mother was admitted to John Knox for a short term rehab in the Woodlands. She was not allowed to go outside at all. They don’t allow you to take them off campus at all. She was minimally taken care of. The only time she went outside in the air is when I visited her and took her outside and walked her around the campus. And they don’t allow you to go outside of the campus with your loved one if you want to take them out to lunch somewhere or for a holiday. I would suggest the short term rehab is probably OK if yo…

Disgrace to health care

They pushed my father into a wall running fast and smashed him into a wall. Lied about it they said his foot got hot and just blew up swelled and was severely bruised. I took him to the E.R. Where it was confirmed that his foot was severely traumatized smashed. They crippled him. He hasn’t been the same since. They are a disgrace to health care. And like an occult they lie and got angry he got an outside X-ray. They also refused the ambulance I tried to send to see my dads foot.

Night security guard very incompetent

Security at night will treat you like a nobody. Will just yell out not even bother to come and talk to you at your car. Very disrepectful. No manners at all.

Not a bad place, but better to chose a place with refunds

My mother was at John Knox for about 17 years. It was great for her at the beginning when she was independent. The home was lovely and she had wonderful friends. Activities were available and she really thrived. Later on she became less able to move on her own so she moved from a villa to an apartment. Things were still good but we had to get her an aid for a few hours a day. Finally, after further health problems, we encouraged her to move to assisted living. She balked and eventually ended up in skilled nursing f…