November 2, 2026 at 12:03 PM PST
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
24452 Health Center Drive, Laguna Hills, CA
★ 1.25 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
November 2, 2026 at 12:03 PM PST
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalSince I am not in the same county as this facility, I rely on being able to call my elderly family member to connect. The phone DOES NOT RING IN THE ROOM, and I was told repeatedly that it does, but she was in physical therapy, but they won’t give you that schedule to avoid those times. They will tell you that maintenance will check it, but that doesn’t happen. It took me repeated calls until a “nurse” finally handed the phone to my mom., and after a week they finally admitted that the phone doesn’t ring in her roo…
★★★★★
CriticalMy father was sent here to get stronger. In 24 hours, no one got him up to walk, sit or ambulate. He waited 1 1/2 hours after pressing the nurse button and was told do not call here if it is not an emergency. Meals are ice cold and disgusting. We removed him from the facility immediately after witnessing the non-existent care. This is a rehab facility and rehab is the last thing on anyone's agenda.
★★★★★
CriticalIs so awful,nurses don't come when patient press the emergency light,I have stay on the phone with my dad for 2 hours hearing him scream for help and no one come to help, I have call to the station and they ignore the calls , I am a provider for my dad ,I have probe that they ignore patients, the rooms are filty,bathrooms are nasty, I feel very impotent that a can come to his help during closing time, because they close at 8pm ,when I walk to see my dad ,I could here people screaming for help and I have seeing…
★★★★★
CriticalMy mother has been in long term care for approximately 2 years. The care has been minimal and she has gone to the hospital twice with UTI infections. The nursing staff does not catch the fact that she is sick. Usually it is me trying to point out to them that she is not doing well. Recently she has injuries to her arm and leg, but no one will admit what happened to her. I have pictures to document her injuries. I visit her almost every other day. She is there because I have no other options with Medicare and Medica…
★★★★★
CriticalI don't know if the facility has improved since my mother was discharged, however during the months of July 2010 until December 2010 I witnessed the quality of care decline. My understanding is, due to the recession, the facility reduced staff. Also, the contract that is signed upon admission states that you should not be concerned with retribution for concerns brought to their attention. However, management dealt with all staff issues by just banning that staff member from being in contact with the patient. S…
Verified overview
Skilled nursing
208 CMS-certified beds · CMS CCN 056110
Skilled nursing
License 060000084
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed November 2, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.
Official-source proxy—not an official marketing classification · observed October 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Medi-Cal · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026In-network record
Payer: Kaiser Permanente · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated June 1, 2026In-network record
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated June 1, 2026In-network record
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated June 1, 2026In-network record
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated June 1, 2026In-network record
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated June 1, 2026In-network record
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated June 1, 2026Listed in a public directory
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated September 2, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked November 2, 2026 via Centers for Medicare & Medicaid Services.