Community profile

LAKE TAYLOR HOSP

1309 Kempsville Rd, Norfolk, VA

Skilled Nursing

★ 1.912 reviewsRead reviews

About the community

About LAKE TAYLOR HOSP

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 19, 2026 at 9:39 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 7:19 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

1.9 out of 5 from 12 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother was in for about 40 days. Not once did anyone volunteer medical information. Katrina was sarcastic and lazy with an attitude. She starts to clean up a patient and then walks out while they are in an embarrassing position. Most people there were friendly. Front desk was always friendly. The day my mom was discharged Katrina did not have her ready and I had to get her from the bed to the wheelchair. I definitely put a complaint in. Didnt always provide the correct diet (too many carbs) for a diabetic but ne…

MoosebearNovember 26, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

This place concerns me. The nurses are very unpleasant and unprofessional. They are very rude when calling to schedule a visit and they approach you like you are visiting a prisoner as if they don’t want you visiting. The patient is treated like an occupant of a bed. No real interaction or plan for rehabilitation.

QueenA01September 15, 2021Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My father was admitted there. We were originally thrilled because we had never had bad experiences there and have several family members there throughout the years. This time.... medical and therapy updates were hard to get. We asked on multiple occasions to multiple people for multiple days for updates and they were very few and far between. My dad was suffering memory issues so he couldn’t always tell us what was happening. They demanded 1 on 1 sitters, at our personal expense, within 15 hours of his arrival. The…

Ally R.March 22, 2021Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

We found Lake Taylor services and staff very helpful during my mother in law’s stay! Particularly the physical therapist- they truly worked with her to increase her mobility! We recommend Lake Taylor over others rehab places in the area! The room was bright and “fresh “ - she enjoyed talking with the CNAs - as they paid a lot of attention to her. She even loved the food! We had her beautician come in to do her hair - but they have the service on site .

Lynn S 33December 19, 2020Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

This is the worst place Ever to send your Love one My Dad has no mobility at all and he is totally dependent on the Staff that’s there which sucks because majority of the Cna’s don’t care about the patient and don’t do their job! My Dad is in isolation due to a infection he has & he also has a trache & is currently on the Ventilator My dad was literally in his room choking could not breathe his bell was going off if it wasn’t for a RT walking by my Dad would not be here 😢My Dad has Als and was sent to this…

Ms TruthMarch 29, 2020Caring.com

★★★★★

Critical

I am a friend or relative of a resident

I would give this place zero stars. A relative insisted my father stay there so he did. The first time when he was in rehab from surgery was not so bad. However the second time he went back because he couldn't be taken well care of at home, he stayed indefinitely, as in he never came home. He passed there a while ago, from a blood infection. No one ever took care of him changed his clothes/depends, and he kept getting infections and losing weight, which probably killed him. No one bothered to take him to the b…

Maddragon99September 10, 2016Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 20, 2026

Campus care settings

Skilled nursing

LAKE TAYLOR HOSP

192 CMS-certified beds · CMS CCN 495117

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 19, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 20, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

VA Medicaid

Payer: VA Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 3/5 health inspection · 4/5 staffing · 5 recent-cycle deficienciesView the official record ↗

Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required