Lakeshore Residential Care

Shockingly awful

Beware! Lakeshore Residential Care is absolutely awful. My mother was treated cruelly. My mom has Alzheimer's dementia and when we toured, the director assured us that they could handle her level of need. Within hours of her arrival, my mother was subjected to a level of mistreatment by the director herself that was not only unprofessional, it was downright shocking. My brother and I were blown away with disbelief that a director of a senior citizen facility could be so harsh and mean-spirited. Our mother was there…

I am a friend or relative of a current/past resident

Beware! Lakeshore Residential Care is absolutely awful. My family is in the process of lodging a state complaint based on the cruel treatment my mother received there. My mom has Alzheimer's dementia and when we toured, the director assured us that they could handle her level of need. Within hours of her arrival, my mother was subjected to a level of mistreatment by the director herself that was not only unprofessional, it was downright shocking. My brother and I were blown away with disbelief that a director …

DON'T SEND ANYONE YOU LOVE THERE, My husband has dementia looking for him a place with memory care, I toured this facility, it smelled extremely bad, rooms are small website doesn't represent what you actually see. There were elderly people their suppose to care for, they were not. If you just want to dump your loved one somewhere where their not cared for or given attention then this is the place for you, it's a locked down facility with small staff, most important they don't seem to care at all, I will continue …

I had no call back or response from this facility after calling for two weeks consecutively for information and contact for a friend as a prospective client admission. This non-existent customer service seems unprofessional, to say the least, and did not bode well for anyone dealing with this facility, which claims to specialize in caring for the elderly.

Great facility at a great value

Lakeshore Residential Care in Oakland has made a huge, positive change in the life of a friend. The facility is clean, I smell delicious food cooking when I visit. The staff is always busy cleaning and caring for residents. The owners are kind and responsive, very understanding.

I am a friend or relative of a resident

My mother stayed in Lakeshore Residential Care for 2 weeks. It was a great facility, but it was out of our price range. Her room was way expensive and was much nicer. She had her own private room and her own private bathroom. There is lots of staff and some of them have better work ethics than others.