★★★★★
CriticalI am a friend or relative of a current/past resident
Our experience with this care home has been extremely disappointing. Our family member passed away in April, and we were told important follow-up matters would be handled promptly. It is now November, and we are still waiting for resolution with no clear communication and no progress, despite repeated attempts to follow up. The continued delays and lack of responsiveness, especially after multiple assurances from the owner, have made it impossible to trust this facility’s reliability. If this is how they handle ess…
