★★★★★
CriticalSub-par
My mother was first at Sunnybrook, then Avita because of the advancement of dementia. What started out as (seemingly) caring about my mother morphed into escalating bills and being ignored. $12000 a month and she was falling 1-2x per week. Her room was dirty, her clothes lost, and by Christmas I was disgusted with the level of care... inexperienced "aides" whom I last saw screaming at a resident. She became sick and by the time she was unable to get out of her bed, an ambulance took her to first, a full ER, and t…


