Maumee Pointe Assisted Living and Memory Care

Room for Improvement

Unable to meet restrictions of a gluten free diet. As a result my mom had constant bowel issues. Laundry situation was a mess. Dirty bedding with poop would sit on a chair for days with no other items but a pad on the bed. As a result the room always had an awful smell. The day we moved her out there was urine on the floor under the bed. Public areas were always clean and well tended to. The care team was super friendly and did their best to care for clients. The memory care unit just seemed way understaffed. My…

The marketing person was thorough in their presentation and gave time for us to ask questions. They emphasized the personal caring nature of the staff. I was especially pleased with the way they engaged my wife who has dementia. Not sure there are any facilities that can offer more than Maumee Pointe.

I loved this tour as it was my second tour of a memory care facility which I feel is the best kind of care for my father at this life stage. I felt it was top notch and I was excited for my father to have such a great opportunity to receive care at a place that he could call learn to call his home. Unfortunately, the location was not ideal for my 83 year old mother to drive and she wanted a closer option.

Maumee Pointe

I would not recommend the MC unit - it is much more like a long-term care facility where people get parked in front of the TV all day. They schedule 3 activities for the day, but they are almost always cancelled. Some of the staff in MC are burned out and unfriendly, but there are some good staff back there (just not many). The staff in the rest of the facility overall are good and congenial, and the services (housekeeping, PT, OT, etc.) are good. The handoff from sales/signing to the care manager is rocky and too…

Mom's Happy Place

Everything is made fresh! A little on the pricey side, but the Apartments, Personal Care, Aides, Nurses, Chef and management of the facility are wonderful ! We are very happy with our choice for our mom And appreciate your help with locating this facility

Mixed feelings

This building is welcoming, light and airy, and conveniently located with a “being in the country” feel. There are some real bright spots regarding staff and resident services. The nurses are knowledgeable and responsive. The common areas and resident rooms are clean and well maintained, laundry is done with care, and the dining department is helpful with changes in dietary needs. The aides are generally helpful, but often seen congregating in the medical office. Our family has concerns with administrative staffing…