Medilodge of Sterling Heights

I am a friend or relative of a current/past resident

Food is terrible, rooms are dirty and need a lot of updating and maintenance. Level of care is poor. My loved one survived only because I was there every day demanding that the CNA's do their jobs. For example, I had to regularly monitor and complain to management to ensure that my loved one was bathed weekly when the state requirement is twice per week. I had to monitor my loved one's bowel movements to make sure he was given laxatives when needed. It is ludicrous that I had to keep track of these things…

Terrible. Unless you have no other option, do not send your loved one here. Quality of care is poor. The rooms are filthy. Linens are stained and threadbare. The food is awful. Fixtures in bathrooms need repair. Some CNA's are lazy and/or rude and ignore call lights. Some LPN's are lazy and/or rude; for example, my loved one was missing medication multiple times due to not being reordered when the supply was running low. Employee turnover is high. Complaints go unanswered. Serious issues with management. The state …

I am a friend or relative of a current/past resident

please keep looking the aids here do not answers they lights sometimes never around. You look out your door and no one is around. Also a nurse might show up and straight at you and say no way I'm not going to help you just because your a little over weight. Food always cold I stay 2 weeks or mor never got hot food Head nurse tryed to grab my scooter said I could not have it I said .mantince man never show up. TVs in rooms all ways black never worked .put you in room with very scarie room mate p

I am a friend or relative of a current/past resident

This place is terrible. I would not put my worst enemy in there! My boyfriend is in there, and his heater does not work. They never answer the call lights and never do laundry. Now that he has COVID and the room is in quarantine, they don't want to bring him his dinner or clean his room! They are just too lazy to suit up to come in. He walks with a walker and the lady that bought his dinner in tonight wanted him to come to the door to get his tray. I have contaccted the state.

I am a friend or relative of a current/past resident

I honestly believe this is the worst place to send the worst enemy to!! My mom was transferred to the hospital at 4:00 in the morning and this place didn’t bother calling me letting me know anything. I found out once my mother got to the hospital that she was being admitted

I am/was a resident of this facility

I really nice clean place with nice people.