October 13, 2026 at 12:34 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Misty Willow Healthcare and Rehabilitation Center
12921 Misty Willow Dr, Houston, TX
★ 2.19 reviewsRead reviews
About the community
About Misty Willow Healthcare and Rehabilitation Center
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 7:17 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
2.1 out of 5 from 9 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
Horrible Place! Do not send your loved ones here. They don’t care about the residents. The place smells, the staff is very unprofessional. My mother had to call 911 herself because she couldn’t breathe and none of the nurses would come. The staff actually got mad at her for calling. She was put straight into ICU. They left her in bed all day, never helped her get dressed, help her sit up. The food is horrible. There are no options for diabetics. All the food is gray or fried. No veggies or anything. Methodist Willo…
★★★★★
CriticalI am a friend or relative of a current/past resident
My father is at Misty Willow Healthcare & Rehabilitation Center. It smells like urine all the time, and it's a little bit dirty. When they moved my father into the room, I moved one of the little nightstands and there was somebody else's denture case under the nightstand. And there is dirt everywhere, like they don't sweep daily. I have to ask them to come in and sweep, otherwise they wouldn't do it regularly. When I'm there, everything seems to be fine. But my father seems to say that …
★★★★★
CriticalI am a friend or relative of a current/past resident
Please do not bring your loved ones here. They can not keep staff, so they always have temps. They do not communicate with each other so medicine sometimes are not provided as needed. They will literally lay your loved ones in there bed staring at a wall. For hours. Hygiene is a BIG problem here. My mother’s rash was so bad she would bleed and you could see how raw her bottom was. I finally got to see how the staff neglects your loved one. I put a camera up. They went 7 days without brushing her teeth. And it wasn’…
★★★★★
PositiveI am a friend or relative of a current/past resident
We visited Misty Willow Healthcare & Rehabilitation Center a few times already. It's a nursing home and rehab. We liked it for my dad because they're close to home and we've had relatives and friends that have been there before too. The front office staff was very helpful to us in doing the paperwork for my dad. We need to apply for Medicaid so they would help us out with that. It's not the best of the best, but it's okay especially right now that my dad is under hospice condition. The …
★★★★★
CriticalI am a friend or relative of a current/past resident
If I could give a -1000 score I would. Imagine walking into a Halloween horror house full of people being tortured screaming. That is exactly the sounds at this nursing home. I had to file a state complaint to get their attention. Poorly managed place, with uncaring, unkind, just plane rude staff. I finally was able to transfer my loved one out of that awful place. They left my mother in her wheelchair for hours, while she would call me crying that they ignored her nurse call light. I would often call and be hung u…
★★★★★
CriticalI am a friend or relative of a current/past resident
The staff here is the most disrespectful and rude of any care facility I have ever seen. I am a nurse myself and they treated my mother like she was a piece of trash when she had to stay here. I would often come and find her in urine soaked diapers and clothes and the staff huffed and puffed when I would asked them to help her. She developed a stage 3 bed sore whilst she was there because they refused to help her out of bed or change her diaper enough. I moved her out of there as quickly as I could and she began to…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
Misty Willow Healthcare and Rehabilitation Center
124 CMS-certified beds · CMS CCN 676251
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 13, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 14, 2026- CMS CCN: 676251 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
TX Medicaid
Payer: TX Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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