Community profile

MONT MARIE REHABILITATION & HEALTHCARE CENTER

36 Lower Westfield Road, Holyoke, MA

Skilled Nursing

★ 2.04 reviewsRead reviews

About the community

About MONT MARIE REHABILITATION & HEALTHCARE CENTER

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 19, 2026 at 12:36 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 6:27 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.0 out of 5 from 4 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am/was a resident of this facility

I was totally misled by the ratings of this place when I transferred from the hospital to here. It’s filthy, the food is awful and they attention you get is intermittent. I am supposed to be having medication every four hours for pain. I had one dose in 20 hours. A bunch of baloney about not being able to get it prescribed from more than one pill at a time. I actually got out of bed last night by myself which I’m not supposed to do to go all the way down the hallway with no socks to tell them that I needed my medic…

UnhappyAugust 31, 2026Caring.com

★★★★★

Critical

I am/was a resident of this facility

The rooms need major update The food if not so bad. Certainly not staffed properly. If you ring a bell for help it can be from 20-40 minutes before answering it. It is awful being a patient there. I went for rehab and that’s the was good. Certain nurses were very good as well as the CNAs. Far and few between. I was supposed to be set up with at home rehab but nope did not happen. Please choose this as your last place to go go rehab. The nurse comes recruiting you from hospital tells you all these wonderful things a…

SuzieMarch 27, 2024Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Where to begin??? Not enough staff - the staff that is there will be wonderful and attentive while you are there - then once you leave forget it! My grandmother was left on a bedpan for hours! bed soars that are gaping holes! There is no excuse for how my grandmother was treated there! The PCA we have now could not believe how bad the bed soars and holes from the bedpan are on my grandmother. The "social-worker" what a joke doesn't return calls or emails, DO NOT PUT ANYONE IN HERE!!! Disgustingly dir…

dontgothere23June 15, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My father was at Mont Marie for rehab. Their nurses were fabulous and overworked. I think there weren't enough of them, although it was COVID. I was only inside once, but the nurses were wonderful. Every time I spoke to them on the phone, they were just overworked. The administration and the social worker were noncommunicative. My father arrived there and I didn't even get a phone call; I had to call them. Just the communication was terrible. I think the food was fine; my father never complained. There we…

StefanieJune 23, 2021Caring.com

★★★★★

Positive

Review of Mont Marie

Mont Marie has been great! I am really happy with the care my loved one is receiving.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousApril 1, 2020Published source

★★★★★

Positive

Review of Mont Marie

The experience seems to be going well for my loved one at Mont Marie. At first, he was having an issue sleeping at night because of his roommate but they have since moved him and now it is going much better. He has a private room and is very happy with the room change, he is sleeping fine now. Overall the stay has been good for him.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousMarch 28, 2020Published source

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

MONT MARIE REHABILITATION & HEALTHCARE CENTER

84 CMS-certified beds · CMS CCN 225556

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 19, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 20, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

MA Medicaid

Payer: MA Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 3/5 health inspection · 3/5 staffing · 6 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required