Mountain View Assisted Living

I visited this facility

Mountain View is an old building, but you feel like home when you walk through the door! I had a family member here and I wouldn’t have of placed them anywhere else. The staff at Advent Health Hospital,Henderson county DSS and several people in the community raved on the staff before she was placed their. I applaud Sydney and Crystal for running the facility so well. Thank you Mountain View!

Facility Needs Major Updating

Facilty Director lacks compassion for the patient's. Families are Discouraged from being involved with their loved one. The facility is very understaff. The facility Director needs to treat all the patients/residents with dignity. Facilty is very rundown.

Facility Abuse

My Mother was placed in this facility 11 months ago by DSS -ONLY due to a price break. The director of this place is the most UNCARING cruel person I have ever met. She has NO compassion for these patients. I am trying to get my Mother out of this facility before she dies due to the lack of care. Since I reported this facility my Mother has been abused. It's heart breaking to see these patients with bedsores and burses. DSS does not care and feel all is ok. It's sad no one cares in our government as I have reported…

BEWARE

Almost two years my mom was placed here. I visited mostly on a weekly basis. The facility was old but clean and great attentive staff. They treated my my like their own. However, when after 20 years of operating this facility unfortunate health problems occurred and they were forced to bring in new management. Bad choice! In the past year the facility is not clean, short staffed, unsupervised residents for long periods of time. No activities, terrible food. In other words, this place has gone to hell. My mom's hygi…

Don't even think about it

Avoid this place like poison. Negligence abounds at every turn. Inexperienced aides that have no idea what to do or how to do it. Half the residents had some kind of bruising mostly in facial areas including my mother who suffered a fall due to faulty recliners in the common area. I have no idea why they have not been shut down yet. Don't go near this place.

I visited the facility after hours and have no idea about activities or care so can't rate that. The price is the best in the area, hands down. It was clean. However, the old building, tired furniture, low ceilings, no carpet gave the facility a tired institutional feel. After you've visited a few places, you can tell right away if the feeling of the place is light and joyful. That's not easy to find. And the physical environment is not always a reflection of the level of care, which I couldn't verify. They were ea…