Mountain View Memory Care

Quality care

My mom passed away 11 months ago, but during the time she was there, I always knew she was safe, fed well, received her medication daily, was kept clean, and simply cared for. The staff built a personal relationship with her, as well as with me. For us, during the years she was there, I feel it was a positive experience, mostly due to a caring staff.

I am a friend or relative of a current/past resident

My mother was at Mountain View Memory Care and she received very good care. They knew her personally. They knew her likes and dislikes. Her nurses were wonderful with her, very kind, and very loving with her. The best thing about that place is the care from the nurses. The rooms were very clean. If there was something missing in her room, like toilet paper, they went immediately and replaced it. I didn't have to wait for anything. There was no smell. It was clean. She was always clean, and her clothes were alw…

The initial tour of the building is beautiful..all new construction...brand new everything. On the outside. On the inside of mt view is not so nice...when we opened a bathroom door at the end of a hall way it had been clogged for at least a week (heard workers talking) . There is a very very strong smell of urine in the building and coming from the furniture. The residents looked doped up and sad. Aside from all that...the employees were very over worked. We spoke with a few (the women giving us the tour was hesita…

I am a friend or relative of a current/past resident

I would not want to put my dead cat here. The place is dirty, smelly, and disgusting. The care is even less than sub standard. The staff Vape at the nursing area. Management is severely lacking. Patients are not engaged in activities. Medication is not given at the proper times. This facility is severely understaffed. The facility says it has several amenities that it offers, but I have yet to see any that are appropriate or engaging. Toilets are broken. Paper towel dispensers don't work.

Terrible

My father suffered from dementia and diabetes and this was know prior to him gaining admittance. Each day they provided him with a high sugar diet that caused him dangerous spikes to his blood sugar and overall health and their is a direct correlation with diabetes and dementia/Alzheimer's. They began to give a cerebrally impaired 89 year old man sugar concentrated food and begun to give him insulin. They gave him far too much insulin one evening and he went into diabetic shock. Due to their error they finally sent…

An okay facility for the advanced dementia patients they mostly had. Not good for early stage dementia.

Be sure to check about the visitation policy. They were still following very strict visitation when my loved one was there - supposedly for Covid precautions. They only allowed us to visit once a week for one hour. But that didn't make sense, because they took you to a big room with five other families who were also visiting their loved ones. (Wouldn't that also be a Covid risk??) They sold the facility and were not upfront about it, even when I asked them outright. They did take care of my loved one and her laundr…